Ghost50
Well-Known Member
- Joined
- Sep 17, 2018
- Threads
- 26
- Messages
- 972
- Reaction score
- 586
- Location
- Houston by way of Philadelphia
- Vehicle(s)
- 2019 Magnetic Metallic GT PP1
- Thread starter
- #1
Buckle up, ladies and gents...I’m writing this thread to help document and share my issue with the MT-82 going out on my 2019 GT.
Awhile back I posted a thread about it popping out of 2nd.
Original dealer I took it too had a tech ride with me. It popped out and he said “yeah the synchros are gone”. However since the manual tranny’s fall under their “heavy line” service the tech who would do the work wasn’t available due to being on vacation.
I took it to another dealer who several other Mustang guys here locally recommended and the advisor was great but he said he couldn’t touch the car for 4-6 weeks. He said there was a national back order on parts.
I finally took it into the dealer where I bought it. I’d avoided them originally bc their service dept doesn’t have a stellar reputation. However one of the other dealership guys said their tranny tech is the best in the city.
Service advisor calls today and says “good news/bad news...”
The good news is that Ford has authorized a new transmission. Something I wanted versus having them crack the broken one open and rebuilding.
The bad news is he doesn’t know when he can get me one. He said he’s going to see if he can take a GT off the lot and get it’s transmission out and put it in mine.
He also said that apparently Ford is “making changes to the transmissions” in the sense of beefing up/fixing the issues with these. How true that is, I don’t know. I will have to get more specifics.
I told him that if they did take a tranny out of a new car to please make sure the build date of that car, or the trans build date at least, is NOT one from 2018. Not sure if that matters but I believe it does since so many shift forks have busted in those made in late 2017 and 2018.
Also in terms of a loaner. He said “I know it sucks to drive your car as it is but I don’t want to start the clock ticking on your loaner yet. Ford only gives you four days and then I’m authorized to give you ten more. After that you have to come out of pocket.”
I have a problem with that. The Mustang is not my DD. I have a 2010 F150 too. But I want a loaner because I don’t want to keep racking miles on the truck.
14 total days of a loaner can’t be true, can it?
So I will keep updating this as I go along. If someone can share the Ford 1-800 number with me I’d be grateful.
I may want to contact them to push the loaner issue and also, should they keep my car longer than 30 days, to push for payment reimbursement.
To be continued...
Awhile back I posted a thread about it popping out of 2nd.
Original dealer I took it too had a tech ride with me. It popped out and he said “yeah the synchros are gone”. However since the manual tranny’s fall under their “heavy line” service the tech who would do the work wasn’t available due to being on vacation.
I took it to another dealer who several other Mustang guys here locally recommended and the advisor was great but he said he couldn’t touch the car for 4-6 weeks. He said there was a national back order on parts.
I finally took it into the dealer where I bought it. I’d avoided them originally bc their service dept doesn’t have a stellar reputation. However one of the other dealership guys said their tranny tech is the best in the city.
Service advisor calls today and says “good news/bad news...”
The good news is that Ford has authorized a new transmission. Something I wanted versus having them crack the broken one open and rebuilding.
The bad news is he doesn’t know when he can get me one. He said he’s going to see if he can take a GT off the lot and get it’s transmission out and put it in mine.
He also said that apparently Ford is “making changes to the transmissions” in the sense of beefing up/fixing the issues with these. How true that is, I don’t know. I will have to get more specifics.
I told him that if they did take a tranny out of a new car to please make sure the build date of that car, or the trans build date at least, is NOT one from 2018. Not sure if that matters but I believe it does since so many shift forks have busted in those made in late 2017 and 2018.
Also in terms of a loaner. He said “I know it sucks to drive your car as it is but I don’t want to start the clock ticking on your loaner yet. Ford only gives you four days and then I’m authorized to give you ten more. After that you have to come out of pocket.”
I have a problem with that. The Mustang is not my DD. I have a 2010 F150 too. But I want a loaner because I don’t want to keep racking miles on the truck.
14 total days of a loaner can’t be true, can it?
So I will keep updating this as I go along. If someone can share the Ford 1-800 number with me I’d be grateful.
I may want to contact them to push the loaner issue and also, should they keep my car longer than 30 days, to push for payment reimbursement.
To be continued...
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