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TOMTOP 8" Touchscreen Upgrade: Post-Install Issues & Help Thread

Soliz53

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Wow. He told me to take it to a repair shop and he would cover the cost lol. Not sure if they will do anything. FML
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strengthrehab

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Wow. He told me to take it to a repair shop and he would cover the cost lol. Not sure if they will do anything. FML
A one-off Chinese product that no one will know what is going on and they want you to take it to a shop?

Sadly for 300 dollars this is the risk that is taken. I wouldn't be comfortable with that option.
 

Soliz53

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Well it's going to suck if I have to ship it back to them. I'm just going to tell them they can't fix it and that I want a full refund.
 

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alonsogaldean

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Mine worked for a day then stopped working, I bought it through eBay. The guy wanted me to take it to repair too. He then tried telling me I had to pay for the shipping myself. Shipping to China was going to be about $200. I then filed an eBay dispute and after like 5 days eBay stepped in and made them send me a shipping label. I got a full refund the day I shipped it back. Don't let him waste time file a dispute otherwise you might fall out of the return policy.

Well it's going to suck if I have to ship it back to them. I'm just going to tell them they can't fix it and that I want a full refund.
 

strengthrehab

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ProfessorKel

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anyone else not have any sound for directions?
That happened to me at first until I played with the volume options. Be sure to open the navigation app and click the "wrench" symbol on the bottom left of the screen. Check the volume settings for voice, etc. If you want to test the sound, click on "languages" where different voices/accents can be tested (e.g., Australian "English" or England "English"). Here, you can listen to whether or not the settings are correct.

For optimal settings, I recommend turning "key" volume off completely so pressing buttons won't interrupt music. I hope this helps!
 

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15Pony

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There is no simple way to turn JUST the radio off

No one knew that this occurs until the first installs completed. This is a major annoyance for me. The entire unit can be powered on/off by pressing the volume knob (same functionality as stock). Powering the unit off sends it to a black screen that displays the time and day of week, and all audio is turned off. However...these are fancy 8" screens. We bought them to display shit...did we not lol. Sometimes I just wanna drive and have the maps displaying...no sound. I've found that once I turn the radio on (doesn't matter if it's AM or FM) that the best way to turn it off is to select another media option that won't do anything (such as 'Video'). This is the only method that I've found that will allow me to operate the unit freely without the radio playing.
Back in January I rented a '16 Jeep Cherokee Limited on a trip. Super nice SUV. Real comfy. But it had what is I guess Chrysler's version of this multi-function touch screen and there was no way to turn JUST the radio off! It frustrated the hell out of me. I remember pulling over and spending 15 minutes reading the owners manual till I gave up. I had to do exactly what you said...select another media source. I hated it!
 

4bangin

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X0AYHAM0X View Post
For all of you who are interested in my unit, I uploaded a video on YouTube: . Is this unit and the tomtop unit made by the same company?
 

Ultimateone

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Wow that looks like it works pretty good!
 

Dark-Alex

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I'm confirming that tomtop plays divx and xivd video no problem no lag, usb plugs in to the non factory usb port :)
 
 








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