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Steeda Customer Service.

FivePointToTheOh

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Honestly, I never write a review for a company, and I'm hoping this is the correct section.

Two days ago I purchased a Boss 302R Intake, Proceeded to install it on my baby, and only after being finished realized that the standard Steeda 101MM Intake that I had would not sit up properly to the Boss 302R Intake. After some work, I managed to make it fit, and it ran for the time being. Yesterday morning I called Steeda and informed them that I was needing the "Upgrade Kit" for their Intake, but that I already owned the 101MM MAF housing, and needed simply the Intake tubing, and couplings. After 10 minutes on the phone Steve went to Manufacturing, spoke with some people, and had a brand new set pulled off the shelf and broken down to send me only what I needed. Not only did they not try to force me into buying the entire package (Which I knew I didn't need) they quickly got me exactly what I did need.

To further add to the experience, I was informed that it would be shipped out immediately and that I could expect it to be here before the weekend. Well, 9:00 AM Rolled around this morning and it was sitting on my door step. I received the part LESS THAN a day from ordering.

I'm astonished. Top notch in my books, and the Only company I'll currently vouch for. (As stated I never write reviews because most services received are just mediocre at best). Hats off to Steve and Steeda for the AMAZING customer service.
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Zemedici

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[MENTION=10893]David@Steeda[/MENTION] and the rest of the crew do a fantastic job
 

David@Steeda

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Honestly, I never write a review for a company, and I'm hoping this is the correct section.

Two days ago I purchased a Boss 302R Intake, Proceeded to install it on my baby, and only after being finished realized that the standard Steeda 101MM Intake that I had would not sit up properly to the Boss 302R Intake. After some work, I managed to make it fit, and it ran for the time being. Yesterday morning I called Steeda and informed them that I was needing the "Upgrade Kit" for their Intake, but that I already owned the 101MM MAF housing, and needed simply the Intake tubing, and couplings. After 10 minutes on the phone Steve went to Manufacturing, spoke with some people, and had a brand new set pulled off the shelf and broken down to send me only what I needed. Not only did they not try to force me into buying the entire package (Which I knew I didn't need) they quickly got me exactly what I did need.

To further add to the experience, I was informed that it would be shipped out immediately and that I could expect it to be here before the weekend. Well, 9:00 AM Rolled around this morning and it was sitting on my door step. I received the part LESS THAN a day from ordering.

I'm astonished. Top notch in my books, and the Only company I'll currently vouch for. (As stated I never write reviews because most services received are just mediocre at best). Hats off to Steve and Steeda for the AMAZING customer service.
Awesome post, glad your experience was a pleasant one :) Happy to have you on board and please feel free to reach out to me at any time with questions.

[MENTION=10893]David@Steeda[/MENTION] and the rest of the crew do a fantastic job
Thanks, bud! :cheers:

They've earned my repeat business on customer service alone! (their parts are excellent too!)
Exactly what we like to hear :) and enjoy those mods sir!
 

LETHAL

From the D but in the NC
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Nothing but great things to say about Steeda and their reps (David@steeda) here on 6g.
 

David@Steeda

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Nothing but great things to say about Steeda and their reps (David@steeda) here on 6g.
Thank you, sir! Happy to help :)
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