Priority Code, Explained

[EleanorsBullitt]

So the other day I noticed by Mustang order had a Priority Code of 19. Not knowing what this meant, I took to the forums and reached out to our trusty :ford: rep, Tricia. Here' what I learned.

UPDATED - Primer on Mustang6G WIKI.


Via 5.0-PoPo:

Priority Codes. This is listed on the far right upper portion of a DORA. Its also on the dealers print outs of order status. This only applies until a unit is scheudled. Once assigned a VIN this doesn't mean anything anymore.

The codes start at 1 and run to 99. A dealer can only assign between 10 and 99. A 99 order can't be schuduled. I use these for people that tell me to get them a unit on date (later than normal orders take). I put in a 99'd order so I have what they wanted in the system and don't forget about it and then change it to a buildable priority when time comes they're ready for the truck. The region (or other Ford divisions) can prioritize below 10, I've only seen a 01 priority below 10. They do this in the event of something unusual, most orders never see a priority 01. An example is if they're manually scheduling (like the First F-150 for each dealer, or first year T Birds) or if its something that needs to be urgent (first order destroyed in shipping, etc). Again I normally only see this a few times a year. Also if you do get a priority 01, things usually get scheduled fast even if you have some hard to get commodites (but not hold items). More on commodities later. I believe that the under 10 prioritys go first through the allocation system.

Other priorities are to organize what order the dealer wants the trucks in. These only affect that dealer and have no bearing on other dealers. If a dealer only uses 50 or higher, another dealer that starts at 10 won't get his trucks any sooner. This system is to organize the order so they are "in a row" for scheduling. That way in the first pass of scheduling they only look at 1 truck per dealer, then on second pass look at 2nd one. Regardless of what the number actually is. If 50's the lowest at dealer a and 10's my lowest, they are both in the first pass, and are equal to each other.

More than one order can have the same priority. If this happens they system looks at order types and then order date. Retails take priority over stock and oldest takes priority. For example:

order 1234 Retail order date 9/3/03
order 4321 Retail order date 5/5/03
order 5555 Stock order date 4/4/03
The Retail orders take priority and then oldest order comes first. So the system would look at these in this order:
Order 4321 because its the oldest retail at this priority
order 1234 2nd as its a retail
order 5555 being a stock order its 2nd despite order date.

Also Priority can override stock, retail or order date. If a retail is priority 20 and a stock is 19, the stock tries to schedule first, the retail and date thing only applies to orders with the same priority number.

So the big thing I want everyone to know is don't get too worried if your not a priority 01 as this is very rare, also don't worry if your not at priority 10, I start my retail ordes at 20 so I've got some room if something comes up that I need to prioritize under my current orders I can.

Via FordService, Tricia, after asking her if a Priority code of 19 was a bad thing (Private Message):

It’s definitely not a bad thing. Your priority code is 19. This means the dealer has 8 other orders before yours.

I recommend contacting your dealer if you would like to further discuss details of your order or the priority code in this case.

I hope that was helpful and enjoy the rest of your day!

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[Trevon]

That feels like a relief to me if I fully understand it.

Ordered on 20140723 but got Priority 50. This makes me feel a bit better.

 

[MikeAZ]

How does one determine a stock order from a retail order if the numbers are purely sequential? The above means the 10-19 retail and 20-98 stock scheme doesn't apply.

 

[EleanorsBullitt]

My order form specifically states "Retail" on it

 

[Mustangchief]

How does one determine a stock order from a retail order if the numbers are purely sequential? The above means the 10-19 retail and 20-98 stock scheme doesn't apply.

The only way to tell them apart 100 percent is by the order type written on the DORA. A retail order will say retail, it also has a code the computer looks at when trying to schedule.

Don't forget, these numbers schedule against commodities. In other words if you have 100 priority 10 retail orders waiting at your super mega dealership for GTs, and the allocations released this week are for eco boost, and 1 dealer from ND who has the only eco boost at priority 69 sitting in the order bank, his 69, will be scheduled ahead of those 100 GTs. If the next week 10 GTs allocate, then Mr big Dealer will get one most likely on the first round, and more on the next and so on.

Think of scheduling like a sports draft, you get one pick in each round, you have to put your wishes up front and if your number 1 pick is a QB and they don't do QBs in the first round, you are passed over until the next round or until they get to the player you want. Now lets say you want that QB 1st and a Tackle 2nd and Kicker 3rd, thats how you listed them in your draft bank. Kickers come out first round and run out in the second round, you are SOL, you won't get a kicker. Then they get to the QBs, but there are only 12 and you are #13 in this weeks pecking order (which is random) You won't get a QB or a kicker. Thats why it is important to make sure the dealer knows you are serious, the difference between 10 and 11 could mean not getting picked up that week. And as above, being the #1 pick does not mean you get scheduled first. It just increases your odds for a successful week.

 

[Robinson02]

The only way to tell them apart 100 percent is by the order type written on the DORA. A retail order will say retail, it also has a code the computer looks at when trying to schedule.

Don't forget, these numbers schedule against commodities. In other words if you have 100 priority 10 retail orders waiting at your super mega dealership for GTs, and the allocations released this week are for eco boost, and 1 dealer from ND who has the only eco boost at priority 69 sitting in the order bank, his 69, will be scheduled ahead of those 100 GTs. If the next week 10 GTs allocate, then Mr big Dealer will get one most likely on the first round, and more on the next and so on.

Think of scheduling like a sports draft, you get one pick in each round, you have to put your wishes up front and if your number 1 pick is a QB and they don't do QBs in the first round, you are passed over until the next round or until they get to the player you want. Now lets say you want that QB 1st and a Tackle 2nd and Kicker 3rd, thats how you listed them in your draft bank. Kickers come out first round and run out in the second round, you are SOL, you won't get a kicker. Then they get to the QBs, but there are only 12 and you are #13 in this weeks pecking order (which is random) You won't get a QB or a kicker. Thats why it is important to make sure the dealer knows you are serious, the difference between 10 and 11 could mean not getting picked up that week. And as above, being the #1 pick does not mean you get scheduled first. It just increases your odds for a successful week.

I knew I should of paid more attention during fantasy football :doh:

 

[ponyup]

My Ecoboost order is a priority 10 retail, hope the cards fall in my favor.

 

[klousgt]

> The Retail orders take priority and then oldest order comes first.

This seems to counter what official ford reps have said on this forum. Stock orders are being scheduled ahead of retail orders. They've said retail orders won't be scheduled until atleast 9-11.

 

[Old 5 Oh]

> The Retail orders take priority and then oldest order comes first.

This seems to counter what official ford reps have said on this forum. Stock orders are being scheduled ahead of retail orders. They've said retail orders won't be scheduled until at least 9-11.

I agree, that's what's been said. And that's why getting your dealer to order your car as "stock" is supposed to be a good thing. My dealer offered to do that for me, saying it would get my car in earlier. So somebody is wrong.

I guess the cars will get here when they get here. I'll be happier when a production date shows up in COTUS.

 

[HUTCH]

I don't understand

Order type #2 and Priority #99 what does this mean? ? I ordered my car 6/13

 

[Mustangchief]

Order type #2 and Priority #99 what does this mean? ? I ordered my car 6/13

It means your order is a place holder, it will never get scheduled. Talk to your dealer.

 

[HUTCH]

huh???

A place holder? ??? And why won't it get ordered? ?

 

[oyitsagreen]

"The codes start at 1 and run to 99. A dealer can only assign between 10 and 99. A 99 order can't be schuduled. I use these for people that tell me to get them a unit on date (later than normal orders take). I put in a 99'd order so I have what they wanted in the system and don't forget about it and then change it to a buildable priority when time comes they're ready for the truck. "

I'd be pissed if my dealer put it in at 99...If what 5.0PoPo said was correct, you might be in trouble.
I'd suggest going in person and asking to speak to the person who took your order , or the inventory manager.

Ask them if 99 priority means it won't be scheduled. Then ask why did they use the 99 code.

Tell him to change it or threaten to take your business elsewhere.

For reference, my dealer told me they would put it through fast as they can, and gave me priority code 10.

 

[HUTCH]

If I call him tomorrow and he recognizes his error and changes it. Will that put me further back in receiving my car?

 

[katarn22]

If I call him tomorrow and he recognizes his error and changes it. Will that put me further back in receiving my car?

I mean technically no since currently you aren't scheduled to ever receive your car.

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