My $1,900 Test Drive

[STAMPEDE]

But the OP could be a future customer and there's no reason the dealership needs to make a profit on this unfortunate incident

Sponsored

 

[valentinoamoro]

But the OP could be a future customer and there's no reason the dealership needs to make a profit on this unfortunate incident

Dont get me wrong - I think its absolutely stupid for the dealer to try to profit out of the situation, however, I dont put it past them.

 

[HobokenStang]

That's how most dealerships are. Not for nothing their reputation is one of the worst in the sales industry. They try to take advantage of every little thing if you let them.

By the way, they can make you pay in a court of law if they PROVE you were negligent. Their fleet policy goes with the car not the driver. That's the reason why reputable dealers have insurance right?

If you didn't sign anything then their insurance should kick in.

Yes, technically, their insurance would cover it.

Except, if I am indeed negligent, then I can also be held liable for their deductible, which is the issue at hand.

Ultimately, I want to make the dealership whole, while at the same time not getting ripped off by inflated parts pricing.

 

[Lexist2112]

Advice..... talk to an attorney first, in the earlier thread there was a member who works for an insurance company and he had some great advice.

 

[RisingForce]

Yes, technically, their insurance would cover it.

Except, if I am indeed negligent, then I can also be held liable for their deductible, which is the issue at hand.

Ultimately, I want to make the dealership whole, while at the same time not getting ripped off by inflated parts pricing.

Most dealership have high deductibles ( $1500-$2000 ), so he isnt that much better off.

The legal route as some suggest here, will just lead to extra costs for him.

Best advice I have is, talk to dealer, tell them to do it at COST, cause this should not be their source of PROFIT.
With cost being roughly $1100 for the wheels, it would be fair to both parties for dealer to charge that $1100 and not charge him any labor fees.

 

[Standman]

Those tires cost like 140 each Lmao I've bought them. The rim is at most 250 If it's available elsewhere not from Ford and you could replace it yourself

You can buy these tires for $140? I'll take 100, please.

 

[RisingForce]

they are being assholes by trying to charge him for a much higher amount than the damage is AND trying not to use insurance, which is his right. They dont want the insurance to ding the car's record, which is also their fault for trying to extract so much out of him. I promise they wont even fix it

What do you mean they wont fix it?
If he pays for new rims and tires, he gets the damaged one. I dont see any dealer trying to sell a 3wheelerStang :headbonk::frusty::lol::doh:

 

[Keyser_Soze]

Yeah, you goofed and hit the curb buddy. You should pay for it, but obviously at dealer's cost and not retail, and labor? Pffft. If they bill you more than an hour they're full of sh*t.

 

[Papaya]

Hello together.
I am reading here and I always think on a documentary I saw on TV years ago how much car parts cost a company like FORD,VW,GM and so on. A alloy wheel cost a car manufacturer between $10-$30. That's it. I googled a wheel seller from China where most wheels are coming from.

http://www.alibaba.com/product-detail/aluminium-wheel-of-18-19-20_640642622.html

and another one

http://www.alibaba.com/product-detail/Passenger-car-wheel-20-inch_999472041.html

That's only examples on HOW cheap this wheels really are.
And I know what is now coming from some members. "That's bad quality.." and so on.
Ford, VW, GM. All the "BIG GUYS" buying from China and they do NOT pay more for a wheel. They know their partners and what quality they deliver.

If FORD is asking $1,000 for one "Made in China wheel" - they can buy another 100 wheels in China for that money. $1,000 for a Mustang wheel? I would believe that if it were a Porsche dealer!

But on the other site, the OP has to pay. How much is the question. With $140 for an our labour, $1,000 :lol: and $400 :tsk: for the tire, I would offer to pay $1,400 out of the pocket! He likes more? Go to court with him. Every dealer KNOWS that there is a risk that a test drive could be end with a "scratch". It is a new car and people are not "use" to it. I am sure the dealer has to contribute the labour to the damage. I would not pay for it. :rant:

 

[akwal07]

You can buy these tires for $140? I'll take 100, please.

I bought 4 + install for 600 of pzero all seasons

 

[Shark77]

Here's another thought I had, most states require a police report to be filed for damages over a certain amount. Typically this amount is anything over $1000-2000. Given the $1900 price tag they're giving you, I'd check my state's DMV rules and then ask the dealership if they filed a police report since the damages they say require a report to be filed.

Hopefully it will get you closer to the true cost and not get gouged.

 

[Billy1]

I'd pay only at cost for the tire and rim and they have to provide the invoice to you with their dealer number on there. I would also want the damaged wheel and tire.

But first I would call Ford Customer Service, get a supervisor on the line and explain how one of their franchisee is engaging in extortion-by jacking the price unreasonably. Then Ford will give them some grief.

 

[Turrizm]

It does not cost them $1200 for the rims, nor $400 for the tires. That is heavily marked up. You can buy those tires for ~ $200 directly from Pirelli, and they can certainly eat the "labor fee."

This is what I was thinking. The dealership can get all that fixed for a minimal price. Seems they are trying to gouge a potential customer. It's part of running a dealership. Shit happens. But there is a way of treating customers that is right and wrong.

I'd like to hear from another ford dealership as to how they handle these types of situations. At most they should find the parts at cost for the customer and eat the simple labor to replace the wheel.

 

[akwal07]

Here's another thought I had, most states require a police report to be filed for damages over a certain amount. Typically this amount is anything over $1000-2000. Given the $1900 price tag they're giving you, I'd check my state's DMV rules and then ask the dealership if they filed a police report since the damages they say require a report to be filed.

Hopefully it will get you closer to the true cost and not get gouged.

If they didn't file or report it in a certain time then there is nothing they can do if you won't pay. as they would be admitting to hiding the incident. If you involve your insurance they will not replace the tire or rim they would just fix it for 200$ which is under the deductible

 

[valentinoamoro]

Here's another thought I had, most states require a police report to be filed for damages over a certain amount. Typically this amount is anything over $1000-2000. Given the $1900 price tag they're giving you, I'd check my state's DMV rules and then ask the dealership if they filed a police report since the damages they say require a report to be filed.

Hopefully it will get you closer to the true cost and not get gouged.

Nice strategy as well. I didnt consider that, but it might me a good lever as well for the OP.

Sponsored