Missing parts and plastic covering

[bdub85]

This is why I will be there the second the car comes off the trailer.

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[OMGPonies]

My car had 18 (or 28) miles on it.

My brother watched it come off the trailer, so it wasn't driven by the dealer.

My car was missing one of the fob, and the other fob had the snake pryed off.

Apparently the transport drivers like such things.

My dealer is yet to give the correct fobs as a replacement.

And, my car was missing the drivers side rear mud flap (or whatever it is called.)

Wow that is terrible, sorry to hear. My key fobs arrived still sealed in plastic so at least those were safe. Hopefully Ford can get us the parts we need replaced in a timely manner. I'm concerned that the order for my new splitter will be avoided for a while if they are low on parts for production. I'm hoping my dealer puts proper pressure on Ford to get it shipped out immediately.

 

[morjo02]

I wouldn't accepted delivery and demand a replacement.

 

[Rags]

This has become an interesting topic. My car looks to be around a Feb delivery, so its been fun just learning from everyone. But for such a low production Halo car there seems to be a lot of strange things going on. It would seem everyone one of these babies would get a check list done before sending out.

Bottom line someone is dropping the ball. I'm the type of person who takes these things in stride, but I totally understand others view points and rants.

Went to a dealer yesterday in San Antonio just to see if one was on the lot. Yahoo a black with white stripes tech-pack. Walk around it and bam, the lower trim "not sure what to call it" was sticking out about an inch. Looked like whatever is was snapped into was busted. Prob happened at the dealership but sounds like a good % of these cars are taking friendly fire

 

[ThreeFiveO]

I was very lucky I guess. Mine had 2.5 miles. I asked them not to wash, fuel or install the splitter. The car had all stickers, protective plastics, mats, owners manual, splitter in trunk. I was very afraid it would have paint damage especially being black but the paint is flawless! The cover was not there but arrived the next day. I was anal about the splitter install and wanted to do it myself. It was a PAIN! The lower fascia coolers prevent access to a few of the interior clips required. This car is almost all belly pan.

 

[Rags]

Ha thanks for the advice. I'll have them install the splitter.

 

[Hack]

I'm sure it wasn't the dealer. Although I wasn't there when it was rolled off the truck and don't trust them very much, I was there 12 hours later and the weather in between (overnight) would not have allowed for a test drive of any length. Had to wait out the whole next day for things to clear up enough to drive away. Also photos of the car still on the transporter show the protective coverings are already missing.

You have weather in San Francisco? ;)

I've been there a bunch of times and never experienced anything other than calm and comfortable.

 

[OMGPonies]

You have weather in San Francisco? ;)

I've been there a bunch of times and never experienced anything other than calm and comfortable.

I picked my car up in New York. You would be correct though, San Francisco certainly never has any sort of weather that prevents driving.

 

[OH5GT 2 S550]

I wouldn't accepted delivery and demand a replacement.

I would laugh at you if I was that dealer. Especially if I was certain nobody at my dealership did any of that.

 

[Hack]

I picked my car up in New York. You would be correct though, San Francisco certainly never has any sort of weather that prevents driving.

Makes sense.

 

[Blk2015GT]

I would laugh at you if I was that dealer. Especially if I was certain nobody at my dealership did any of that.

I agree plus the main question is if doesnt have a scratch on it who cares about the stupid plastic?

That's a bit ridiculous.

The splitter they will get the missing part, its not the only 350 with a missing piece of splitter (or entirely)

 

[OMGPonies]

I agree plus the main question is if doesnt have a scratch on it who cares about the stupid plastic?

That's a bit ridiculous.

The splitter they will get the missing part, its not the only 350 with a missing piece of splitter (or entirely)

If you must know it does have scratches and damaged paint that I'm working with them to resolve, because it appears to have happened from rough shipping. I did not refuse delivery or even consider doing so and if they don't agree with me on a way of solving it I'll be happy with my car overall and just deal with it. I'm sorry you find it ridiculous but it has nothing to do with wanting pieces of plastic that makes me wonder what happened to it. My car was driven more than the average, shows signs of having protective pieces removed, and the paint is damaged in a few places (bumpers only). It definitely leaves me with a few questions about how the car was handled between the factory and dealer.

 

[Blk2015GT]

If you must know it does have scratches and damaged paint that I'm working with them to resolve, because it appears to have happened from rough shipping. I did not refuse delivery or even consider doing so and if they don't agree with me on a way of solving it I'll be happy with my car overall and just deal with it. I'm sorry you find it ridiculous but it has nothing to do with wanting pieces of plastic that makes me wonder what happened to it. My car was driven more than the average, shows signs of having protective pieces removed, and the paint is damaged in a few places (bumpers only). It definitely leaves me with a few questions about how the car was handled between the factory and dealer.

Again, the splitter is shipped in a box if you read this subsection. No one "did" anything to it. Some here didn't get ANY of the pieces with the car- no box. The dealership will order it and install it when it comes in. Not that huge a deal.

They will polish out the scratches or fix paint issues. It happens to every model of car in transport. And there was a paint issue if you look around here; it may have NOTHING to do with shipping. Many cars even with the plastic had fine scratches, check the other threads http://www.mustang6g.com/forums/showthread.php?t=39621&highlight=scratches

You're further merely assuming the plastic wasn't on during transport and was taken off before you got to the dealership, since you admittedly didnt see it until the next day after delivery. Dealership may have taken it off to take pictures of the car.

If you think 27 miles is "more than average" you know nothing about buying cars frankly or just haven't done your search/research here. MANY of the 350s were driven at the factory due to early issues in production. 27 miles is nowhere near way above average. As some have pointed our their non-Shelby cars had OVER FIFTY miles on them (go back to post 8 here) and was still a new car no one touched off the truck due to further QC at the plant. My spanking new GT right off the truck no one touched it and no additional QC had 5 miles on it.

If you want to stick your fingers in your ears and go lalalala then dont ask the questions. People have given you very real answers why.

 

[OMGPonies]

I'm well aware of how the splitter is shipped, thank you. I simply asked some questions to see if anyone had similar experiences with their car and you decided to come in here and tell me I'm being ridiculous. I'm not sure what I am going "lalala" and not listening to... I received feedback from others and actually feel a lot better now that my car is far from the only one. At no point did I ever hint that I would cause a big issue over this or refuse delivery of the car. I've acknowledged from the start that there are likely perfectly good explanations for most of it, and in any case this car is far too good to be ruined by small issues.

 

[350Gen6]

Great thread guys and good discussion. So other then the front spoiler, owner's manual and two key fobs is there anything else that's not attached to the car that should be part of delivery ?

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