TheHydro
Well-Known Member
- Thread starter
- #1
I purchased a pypes catback exhaust through Lethal Performance and received the package from UPS badly damaged. One of the exhaust pipes and all the hardware was missing from the package. The one exhaust pipe that I did received was dented on both ends. It appeared the damage was from being poorly packaged. I contacted Lethal and sent them pictures. They contacted pypes who opened a claim with UPS. I returned the package to UPS and they denied the claim. I gave lethal performance several weeks to make it right and did not contact my credit card company. After the UPS claim was denied lethal told me they canāt do anything unless pypes refunds them. I have received damaged or missing goods from other merchants and never had a problem getting a new one sent out or a refund. Lethal makes a probably with one of their suppliers the customerās problem. I recommend you shop anywhere else than lethal because if you have a problem you will be in for a battle to get things fixed.
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