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Fordpass no login screen

Tshenberg

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Fordpass has stopped working for me. I have latest update. When I click sign in I just get a blank screen. Anyone else ?
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dhborden

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Just checked and it's still working properly on my Android.
 

Snakebyte

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I just took a chance, based on your experience, and updated my iPhone. The app still works on my phone. My IOS level is 16.6.1, if that makes a difference for you.
 
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Tshenberg

Tshenberg

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I just took a chance, based on your experience, and updated my iPhone. The app still works on my phone. My IOS level is 16.6.1, if that makes a difference for you.
Yeah no idea why mine stopped working. I have IOS fully updated as well as the app. I hit sign in gives me below screen and that’s all she wrote
IMG_1197.png
 

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Bikeman315

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Yeah no idea why mine stopped working. I have IOS fully updated as well as the app. I hit sign in gives me below screen and that’s all she wrote
IMG_1197.png
Close all your apps and do a hard reboot. If nothing, delete and reinstall. This is most likely a phone issue, not FordPass.
 
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Tshenberg

Tshenberg

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Close all your apps and do a hard reboot. If nothing, delete and reinstall. This is most likely a phone issue, not FordPass.
Thanks and I’ve done all those things you mentioned as well same result.
 
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Tshenberg

Tshenberg

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I forgot one. Can you download FordPass on another device and see if you can log on?
That’s a good idea. Will try on wife’s phone asap today
 
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Tshenberg

Tshenberg

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I forgot one. Can you download FordPass on another device and see if you can log on?
Seems that may be the issue. I had my wife download on her new phone and it worked just fine. Really makes no sense to me, but guess time to upgrade. Thanks to all
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