ssmith891
Well-Known Member
- Thread starter
- #1
Is there still someone on here that is support for Ford Service? Car is stuck at the dealer going on almost a month for a new driveshaft on backorder (after the previous dealer failed to correctly reattach it while doing a diff repair).
Called Ford Customer Service to escalate the issue the same week I dropped it off, and opened a case. But the regional rep assigned to my case is extremely unresponsive, cannot provide an update whatsoever, and is not on the same page at all with the dealer.
Called Ford Customer Service to escalate the issue the same week I dropped it off, and opened a case. But the regional rep assigned to my case is extremely unresponsive, cannot provide an update whatsoever, and is not on the same page at all with the dealer.
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