Mr. Met
06 Time Person ofthe Year
- Thread starter
- #1
When I purchased my new Mustang last year there were three big issues that I had to take it to the dealer several time for. Once for a hole in the trunk, twice for paint issues on the front bumper, and five times for an issue with the trunk. The first time was obviously Fords fault, but having to take it in multiple times for the same issues was solely on the dealer. In any case, I get this in the mail today. Apparently for my inconvenience Ford sent me a $250 loyalty card. Has anyone heard of Ford doing this before? I know they obviously have access to all my/the cars information, but I never contacted them once about any of these issues. I also cant find any information about the phone number (red) for Ford's Customer Relationship Center. It doesn't seem to be on their site and a google search comes up empty.
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