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Ford Pass "Unable to Locate Vehicle:

rrdeloss

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Roland
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I notice my vehicle is not showing up in Ford Pass. Anyone else have the same problem or is it just me? Had to check my garage when I saw it.
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Vstang2

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Mines been unable to locate for a few months , not sure what is wrong. I was told to uninstall Ford pass and reinstall it but haven't tried yet.
 

lenFeb

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Just checked my. No problem here, I see my GT350 on FP. Maybe try to reboot your phone first before reinstalling the app. Also, check if you connecting to WiFi
 
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rrdeloss

rrdeloss

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Mines been unable to locate for a few months , not sure what is wrong. I was told to uninstall Ford pass and reinstall it but haven't tried yet.
I figured it would be something like that, but haven't tried it either.
 

Voodoo Velocity

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I get that message periodically - whether I am at home or elsewhere. I think the servers that support Ford Pass are not 100% 24/7 reliable. Sometimes it works, sometimes not. Before re-installing the app on your phone or even the car, I would try cycling off / on your phone, then the car.
 

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Frank.Herbst

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I notice my vehicle is not showing up in Ford Pass. Anyone else have the same problem or is it just me? Had to check my garage when I saw it.
Mine is fine for now. I noticed if the car sits long enough some of the computer related features shut down to address battery power. I got a message from Ford Pass about this. Like every thing else we are mostly kept in the dark untill someone in the know jumps in.
 

Nfs1000f

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I called Ford yesterday and they said they had a problem with the system.
 

5.2 Symphony

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I was using the system a week or so ago to track the car while it was at the dealership and as I ran into a problem I had to call Ford customer service... I learned that if the battery is disconnected there is no way to track the car, and if the car is moving there is also no way to track the car.
 
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rrdeloss

rrdeloss

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I ended up uninstalling the app, reinstalling, and reconnecting all over again. I'm no surprised if it's something to do with battery voltage. I literally have only driven the car a handful of times. Trying to avoid some of the rainy weather we've been having down here. Thanks for all the help.
 

Bronson006

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An update from a few days ago has fixed mileage to kilometers issue but now unable to locate vehicle has now returned.
 

Xpony89

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Same problem just got mine two weeks ago,indid what one user said to do, uninstall fordpass and redownload it,now it's working fine ,thanks to that person btw.
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