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Dealer Canceling Order

CANTWN4LSN

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Agree with those who say let it go. But on the next one you get, once it is ordered and you have deposit down and DORA in hand, it may be helpful to avoid this happening again to immediately have a purchase contract from the dealer which you sign and I believe you are both bound by and would be enforceable. Downside is if you ended up wanting to back out you might not be able to.
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Strokerswild

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Let it go, and be glad you're getting your deposit back. Use the effort to find another deal.

Life's too short to get wound up about a car.....
 

stanglife

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Yetitime

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Appreciate all the replies... just to clarify the allocation was / is there... dealer was part of the program in 2016 and received one... and this was their "one" for 2017.

I personally believe the new owner is going keep himself or "sell" to a family member... as we are talking about $5K max of additional profit...

Anyone that has actually been a part of this out there actually tried to fight this? It may not make financial sense but I am leaning towards doing it out of principal...
Sorry I am late to the reply here, this happened to me. I went as far as legal counsel, dealer meetings, etc you name it. At the end of the day, until you have a signed agreement with the VIN# on it, the car is the dealers, no matter if you have an order or not. They own the car. It basically comes down to an honor and ethics thing. I was left to find another one ~4hrs away.

Raises my blood pressure to see this happening to so may others out there.
 

RadBOSS

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I have an interesting (and extremely aggravating situation) that came to my attention yesterday and I wanted to see if anyone out there has specific knowledge (or experience... I hope not) with a similar situation.

I ordered a 2017 GT350 (900A) from a small dealer in IL (I am going to keep names out of it at this point as I am also seeking legal counsel) at MSRP on April 23, 2016 (small dealer that does not do ADM’s). I signed an order sheet (with pricing) and gave them a deposit which they actually cashed... they gave me an order # that Deysha (Ford Service) was able to confirm was in the system on “unscheduled material hold”.

This week, on 5/23/16, the dealership was sold and at the closing they reviewed the “orders”… and it was verbally stated that “the order would be honored”… although it was not specifically written in the purchase contract… just the standard language about “normal commercial transactions” etc.
Yesterday, 5/24/16, I received a call from the dealer (new owner was running it for less than two hours) that stated that they would not be honoring my order and I needed to schedule a time to come get my deposit.

Does anyone else out there have any experience with a similar situation?... Or a good recommendation on how to approach?... I really want the car (as I ordered it… and them to honor my order)… but I don’t want to spend more in legal fee’s than I could go out and find another order for if I don’t have legal footing.

Appreciate any insight.
No insight but maybe this will make you feel better. Last year around May 5 I placed a order for a GT350R. I did not like the add on but i figured if you are going to play you may have to pay. So fast forward somewhere around October the dealer announced there was a production delay. No knowledge why. It was only until this year, the reason indicated was the Flat Rock plant where these are built has to shut down for the winter months due to limitations of the factory HVAC system. Well sounds better than "I don't know" or there is a part shortage. Okay so after March or so the factory is back on track. :headbang: My bugging them for delivery info continued to no avail. So about mid April the news comes out well actually the factory rep pulled all our allocations. What the .... Dealer claimed they just spent the whole morning begging the factory to give them one just for me. WOW, I just jumped the que for all those other useless orders! Boy am I special or what?:hail:

Well it was yellow and I wanted white. So I decided to let my fingers do the walking and I checked on line several dealer inventories and heck I found it. Just like i tried to order 9 months earlier, and this dealer did not even have a buyer for this inventory cart still on the train. So we came up with a agreed price. I canceled my other dealer nonexistent order, and got my deposit refund.

Well I got it, Im happy:cheers:, and so happy wait until you see my personalized plate.
 

montreal ponies

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No insight but maybe this will make you feel better. Last year around May 5 I placed a order for a GT350R. I did not like the add on but i figured if you are going to play you may have to pay. So fast forward somewhere around October the dealer announced there was a production delay. No knowledge why. It was only until this year, the reason indicated was the Flat Rock plant where these are built has to shut down for the winter months due to limitations of the factory HVAC system. Well sounds better than "I don't know" or there is a part shortage. Okay so after March or so the factory is back on track. :headbang: My bugging them for delivery info continued to no avail. So about mid April the news comes out well actually the factory rep pulled all our allocations. What the .... Dealer claimed they just spent the whole morning begging the factory to give them one just for me. WOW, I just jumped the que for all those other useless orders! Boy am I special or what?:hail:

Well it was yellow and I wanted white. So I decided to let my fingers do the walking and I checked on line several dealer inventories and heck I found it. Just like i tried to order 9 months earlier, and this dealer did not even have a buyer for this inventory cart still on the train. So we came up with a agreed price. I canceled my other dealer nonexistent order, and got my deposit refund.

Well I got it, Im happy:cheers:, and so happy wait until you see my personalized plate.
Congratz, but where are those pics ? :paddle:
 

FordService

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No insight but maybe this will make you feel better. Last year around May 5 I placed a order for a GT350R. I did not like the add on but i figured if you are going to play you may have to pay. So fast forward somewhere around October the dealer announced there was a production delay. No knowledge why. It was only until this year, the reason indicated was the Flat Rock plant where these are built has to shut down for the winter months due to limitations of the factory HVAC system. Well sounds better than "I don't know" or there is a part shortage. Okay so after March or so the factory is back on track. :headbang: My bugging them for delivery info continued to no avail. So about mid April the news comes out well actually the factory rep pulled all our allocations. What the .... Dealer claimed they just spent the whole morning begging the factory to give them one just for me. WOW, I just jumped the que for all those other useless orders! Boy am I special or what?:hail:

Well it was yellow and I wanted white. So I decided to let my fingers do the walking and I checked on line several dealer inventories and heck I found it. Just like i tried to order 9 months earlier, and this dealer did not even have a buyer for this inventory cart still on the train. So we came up with a agreed price. I canceled my other dealer nonexistent order, and got my deposit refund.

Well I got it, Im happy:cheers:, and so happy wait until you see my personalized plate.
Glad to learn you finally got it after this journey, RadBOSS! Congrats and enjoy!!

Deysha
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