Change to lengthy EDD Common Reason

[texag70]

Many on this forum, including myself, and most likely several others not on this forum have recently experienced a a lengthy delay in their EDD from what was initially displayed in COTUS. My initial EDD was 11/17 then changed to 12/18. After a few PMs with Ford Service it's obvious they truly don't know why or aren't saying. This is my build:

Stock Order (7/2/14)
Blend Date (10/29/14)
Build Date (11/01/14) according to both COTUS and ETIS
COTUS showing "Awaiting Shipment"

Mustang GT Premium 5.0
Ruby Red Metallic CC
6 spd auto
401A
50 YA pkg
Nav
3.55
Spare Tire
Reverse Assist
Enhanced Security

If you see anything or in common please reply. Hopefully whatever the issue is fixed soon and the EDDs come back to reality.

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[katarn22]

Blend date was 10/30, finished production 11/01, original EDD was 11/16, new EDD is 12/16. EcoBoost premium, Oxford white, automatic, every option except recaros, 50th anniversary package, and spare tire.

 

[kevg73]

Blend date 10/31, finished production 11/01. Original edd was 11/12, first pushed to 11/17, now 12/08. I called my dealer and he is expecting to receive it 11/11.

Ecoboost w/PP, DIB, manual. No options besides PP

 

[JonBMcD]

Blend date 11/01, finished production 11/03. Original edd was 11/12, then 11/23 and now (changed last night) to 12/15.

 

[Mustang Convert]

Original EDD of 11/12
Blend Date of 11/01
EDD then pushed back to 11/20
Production completed 11/03
Now as of today EDD has been pushed back to 12/18

EcoBoost Premium, M/T, with 20" wheels as the only option

 

[Niko Chester]

See my signature for deets. I emailed Ford directly from Cotus. They suggested that dealer allocation could be a factor. My dealer does have a bunch on the lot. I'm wondering if I'm in limbo now because they exceeded their allotment. My EDD has disappeared entirely.

 

[texag70]

Are all of the replies stock or retail orders. Mine is a stock.

 

[Niko Chester]

Mine is retail.

 

[Niko Chester]

Here is the reply email I got from Ford. The emphasis added is mine:

My name is Genesis, I am from Ford`s Customer Relationship Center (CRC). I have reviewed your email inquiring the Estimated Delivery Date of your Ford Mustang.

Our records indicate that your vehicle is in ‘awaiting shipment’. There are a great number of variables that may affect production scheduling and delivery:

· Option packages
· Special powertrain combinations
· Delivery delays of components
· Certification and quality inspections
· Transportation of the vehicle to the specified dealership

As such, it is not possible to guarantee a specific delivery date. Additionally, please note that dealerships are assigned different allocations on a monthly/yearly basis. The number of vehicles allocated to a dealership would be based on several variables. A dealership's allocation will also affect your waiting period as your dealership will only have a certain amount of vehicles at their disposal. Please note that the average vehicle production period is from 8 - 10 weeks from the order submission date to the factory; not the date your order was placed at the dealership.

Your sales representative at your selling dealership is in the best position to track your vehicle order. We recommend that you contact the dealership's Sales Department for further assistance in this matter.

Thank you for contacting Ford Motor Company.

Sincerely,

Genesis
​

 

[Mustang Convert]

I'm no supply chain expert, but that reason makes no sense to me. Why would Ford BUILD a car, and then hold it on its factory lot because the dealer doesn't have an allocation. If that's truly the reason, then you would think Ford would delay actually building the vehicle until the dealer has sufficient allocations. Also, Ford should know the dealer's number of allocations BEFORE the vehicle is built, so it makes no sense to change the EDD AFTER the build date because Ford somehow realized at that point that the dealer doesn't have sufficient allocations.

 

[humster21]

I'm no supply chain expert, but that reason makes no sense to me. Why would Ford BUILD a car, and then hold it on its factory lot because the dealer doesn't have an allocation. If that's truly the reason, then you would think Ford would delay actually building the vehicle until the dealer has sufficient allocations. Also, Ford should know the dealer's number of allocations BEFORE the vehicle is built, so it makes no sense to change the EDD AFTER the build date because Ford somehow realized at that point that the dealer doesn't have sufficient allocations.

I agree. Everything she said sounds like reasons not to receive a VIN or get scheduled, not delivered. I really think the problem is that the job 1 cars are finally being released. Putting that many cars into the transit system has got to slow things up.

 

[Mustang Convert]

Also, once the vehicle has been produced and is awaiting shipment, how could option packages, special powertrain combinations, or delivery delays of components be at all relevant?

 

[Niko Chester]

I'm no supply chain expert, but that reason makes no sense to me. Why would Ford BUILD a car, and then hold it on its factory lot because the dealer doesn't have an allocation. If that's truly the reason, then you would think Ford would delay actually building the vehicle until the dealer has sufficient allocations. Also, Ford should know the dealer's number of allocations BEFORE the vehicle is built, so it makes no sense to change the EDD AFTER the build date because Ford somehow realized at that point that the dealer doesn't have sufficient allocations.

Well, I certainly hope you're correct! :shrug:

 

[DarkHorse850]

I had a blend date of 11/12, EDD of 11/24. Got bumped to 12/02 this morning...

 

[Mustang Convert]

I received a much more vague response from Ford after my EDD got pushed back a month yesterday, a few days after it completed production:

"It looks like it went into "Awaiting Shipment" yesterday, which is good because it means it has been released from the plant. Once your Mustang actually goes into transit, the ETA may update. My tracker doesn't indicate that there is any reason to worry; the transportation process can be affected by a variety of things."

I'm only a six hour drive from the factory...I really wish Ford would just allow us to pick up the vehicles from the factory. It makes no sense that it should take 40 days for a completed vehicle to arrive to a destination this close.

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