Moody
Well-Known Member
Here is the latest. I received a call back from Ford CSM today and was informed that the Ford field service engineer will be at the dealership on 3-19-15 to look at my GT. I'm also trying to find out from Ford what constitutes an attempt to repair a nonconformity. Do i have to take possession of the car each time after a (single) part is replaced and return it to count as 2 attempts? I dropped the car off on the 3rd and they have replaced 2 spark plugs, purge valve, and clutch harness. Each part was replaced individually. Since i have not taken possession of the car is this counted as one attempt or does each part count as an attempt? Based on my conversations with the dealership they tried replacing the first part and it didn't correct the issue so they moved onto the next part. I was never told the issue would be corrected by replacing a combination of parts. What is the legal definition, in Arkansas, of "an attempt to correct a nonconformity"?
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