They came out with a solution, they are telling people they will sell them the OEM trans and cooler from the track pack. That's it. Who did they promise a solution to? It was months before the even acknowledged a problem. I don't think they promised anybody anything.
Numerous people that have called, e-mailed and talked to them in person and were told/promised solutions were coming months ago.
You're right, it is a legitimate complaint, and Ford should have done something about it. Especially for people like me, who ordered their car before some dealerships even knew what it was, and before any info on the topic or condition came out.
This makes perfect sense.
The Track Pack Gauge Cluster is different due to the added sensor for the rear axle. My factory service information all shows it was always only on the track package, not sure what was "Stealthy" My documentation was last updated in August of 2015.
A question was asked about how a warranty works, we answered it. No assumptions here, just how it works :shrug: I do not understand why as Sponsor on this forum I am not allowed to answer a question. I did not express any opinion, I answered the question asked.
We've gone over this a million times in this thread, does it really need to be rehashed again? I (and most) don't want anything for free and obviously do not expect Ford to buy back the cars. But, I also don't think Ford should price them at where they stand to make another a 2-3 grand off of the full transmission swap. They should also specifically tell people that if you get both options installed at an authorized dealer they are 100% warrantied. Is it really that hard to do a bit of customer service for customers, a lot of them extremely loyal customers. There is a happy medium somewhere.
This is where I disagree with you and people with this train of thought. There is no way somebody should be able to get this thing to go limp while doing spirited back road driving. Also, it should at minimum have been released with enough cooling capacity to survive a 20-30 minute HPDE session by amateurs. As has been explained many many times, there are numerous "lesser" cars that are capable of doing this.
I agree with everything you said right up until here. If I had bought a run of the mill Mustang I would agree with this as well. I didn't, I bought "the most Track Capable Mustang ever built", A Shelby GT350. I understand there are four versions. Let me see if I can help people to understand the issue. Here is the way I believed the cars were marketed.
They may not be able to turn the same lap times, but they are under the same stresses and can apparently handle it.
That is pretty low. He expressed an opinion and laid it out in simple terms. Because his thoughts on the matter differ from yours doesn't mean he is "talking down" to you.
That was low? But, basically saying the GT350 crowd is a bunch of whiny spoiled rich bitches compared to the regular "Mustang" crowd isn't? Give me a break.
I am not allowed to ask or answer questions because it is "talking down"? I understand you are frustrated with your experience but through this thread I have offered information and suggestions. Several people have reached out to us based off of the information we provided. I apologize if by trying to understand what your expectations are offended you. I have tried to answer the warranty questions several different ways so the owners who have to go through this understand how this works. Everything I sell basically has the potential to void a warranty so we attempt to educate consumers on how the process works so they are armed with knowledge to protect themselves from Service Writer who is too lazy to pursue the proper channels. And now I pre-apologize to any good Service Writers out there.
