2015-2016 Tech Pack and Base GT350 Cooler Solution Discussion

[REAZO]

To be fair about this...

I've never expected a Free Fix from ford.


The way I feel about this entire situation...

1. Ford created the problem by offering a sports cars that has heat issues
2. I feel that a year to package together a list of parts that already exist is way too long
3. One of the rumored "fixes" isn't even a complete package
4. Not backing up your parts with a warranty is schetchy
5. Voiding the warranty on those who get the Ford recommended coolers is wrong
6. Ford should sell it for Fords cost, so they aren't "profiting" on a situation they created
7. Ford could had prevented the problem by not stripping the coolers from a performance car that obviously needs them.

Some of my points are based on the cooler rumors from members that have talked to Ford, but a lot of members are using as fact for their discussion. So I'm basing those points on member provided info.

My thought, exactly!:amen:

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[Steve68]

Who knows? Maybe FR will offer a trans/cooler part number with a warranty contingent upon the parts being installed at a Ford dealer

I wouldn't let the average Ford Dealer Tech change my oil let alone a transmission. I don't want the same type schlub who couldn't install a chin splitter correctly, swapping out my transmission either.

Just sayin'...

 

[Epiphany]

Hey, they installed mine incorrectly as well. Thanks to you for spotting it way back when.

I agree regarding said "schlub." I just had a driver side axle replaced on my '16 Track Pack and worked hard to ensure I got a Master mechanic on the job and that's what I got.

I suppose if there is going to be any mention of warranty (and there has been plenty in this thread) that the understanding is that you'll be handing your keys to a service department somewhere and your car will disappear into the abyss. As with any warranty work done to these cars you are going to have to go the extra mile to be certain that somebody qualified will be wrenching on your pride and joy.

 

[Caballus]

Perhaps I’m the odd man out—or just odd. If so, c’est la vie. Assuming the rumors are true, there are two fixes coming that will allow the car to operate at “sustained high speeds”: 1. cooler added to the current tech/base transmission. 2. Replace current transmission with track/R transmission, complete with cooler.

If that is indeed true, then solution #2 is a complete upgrade of the vehicle that takes it beyond it’s advertised capabilities. Owners should pay whatever the asking price is for that upgrade.

Solution #1, on the other hand, should not cost the owner a dime, because it makes the car perform as advertised and reasonably expected. In this case, the customers aren’t getting coolers, per se, they are getting whatever it takes to make the sports car’s transmission capable of performing at high speed without overheating. Just as FP reports that the differential can withstand “occasional track use,” (and presumably sustained high speeds) as is, and just as they realized at the last minute that an oil cooler would be required to prevent the car from prematurely overheating, the transmission should be able to do the same—off the lot. If a bolt on transmission cooler kit is the simplest way for Ford to fix its mistake, then so be it.

Will Ford have the integrity to go that route? Yet to be seen, but right is right.

 

[Caballus]

Hey, they installed mine incorrectly as well. Thanks to you for spotting it way back when.

I agree regarding said "schlub." I just had a driver side axle replaced on my '16 Track Pack and worked hard to ensure I got a Master mechanic on the job and that's what I got.

I suppose if there is going to be any mention of warranty (and there has been plenty in this thread) that the understanding is that you'll be handing your keys to a service department somewhere and your car will disappear into the abyss. As with any warranty work done to these cars you are going to have to go the extra mile to be certain that somebody qualified will be wrenching on your pride and joy.

Car is going into the shop for the first time tomorrow to get the seats fixed and to diagnose second gear rattle. A bit nervous, but won't hesitate to drive away if not comfortable with their approach at the outset. Hope it won't come to that.

 

[Screamer]

Hey, they installed mine incorrectly as well. Thanks to you for spotting it way back when.

I agree regarding said "schlub." I just had a driver side axle replaced on my '16 Track Pack and worked hard to ensure I got a Master mechanic on the job and that's what I got.

I suppose if there is going to be any mention of warranty (and there has been plenty in this thread) that the understanding is that you'll be handing your keys to a service department somewhere and your car will disappear into the abyss. As with any warranty work done to these cars you are going to have to go the extra mile to be certain that somebody qualified will be wrenching on your pride and joy.

Well...The LD replaced the front brake rotors on my 350. on the way home I heard a clicking noise coming from the left front. Once home I poked around and noticed the directional brake rotors were reversed. I jacked it up and found lug nuts randomly had about 60 ft/lb. The caliper mounting bolts on the rt side had about 50 ft/lb, The left side one bolt felt snug the top bolt was snug but the head of the bolt was about .020" from touching the caliper. Removing the bolts took some effort due the the blue oem threadlocker.

I straightened it out torquing the caliper bolts to 136 ft/lb and lug nuts to 150.
Looking back while waiting in the lobby I heard all sorts of impact gun rattling while my car was on the lift. I think The "tech " ran the bolts back in and the thread locker bound up and he assumed it was good to go. At least the metal mangler didn't cross thread the bolts. I hope and pray a valve cover never has to come off!

 

[Steve68]

Well...The LD replaced the front brake rotors on my 350. on the way home I heard a clicking noise coming from the left front. Once home I poked around and noticed the directional brake rotors were reversed. I jacked it up and found lug nuts randomly had about 60 ft/lb. The caliper mounting bolts on the rt side had about 50 ft/lb, The left side one bolt felt snug the top bolt was snug but the head of the bolt was about .020" from touching the caliper. Removing the bolts took some effort due the the blue oem threadlocker.

I straightened it out torquing the caliper bolts to 136 ft/lb and lug nuts to 150.
Looking back while waiting in the lobby I heard all sorts of impact gun rattling while my car was on the lift. I think The "tech " ran the bolts back in and the thread locker bound up and he assumed it was good to go. At least the metal mangler didn't cross thread the bolts. I hope and pray a valve cover never has to come off!

My point exactly. Had you done it yourself (and it probably wouldn't have taken much longer than cleaning up after the schlub) you would've chased those threads and removed the old thread locker and probably used some fresh stuff, as I would have. Even if you get that master mechanic, he's probably still not going to take the time and/or effort to do it as well as you or I would, because he's getting pressured to do it as fast as he can so they can get the next car or truck in his bay, while you and I are going to take the time to do it the right way, because it's our car. I'll take all the time I need to make sure I know exactly what needs to be done on that tranny swap before removing a single bolt. I can probably buy all the specialty tools and materials I need to do it and still come out ahead of where I'd be having paid a stealership, and I'll have a shiny (or not) new Harbor Freight transmission jack to boot. And in the end, you're that much more knowledgeable about your car. Having said all that, I realize that not everyone has the time, space or knowledge resources to do the job.

 

[Colleton]

To be fair about this...

4. Not backing up your parts with a warranty is schetchy
5. Voiding the warranty on those who get the Ford recommended coolers is wrong

Just going to address these two:

4. AFAIK, FR is basically the same as aftermarket. No different than buying a part from any other vendor. A part from them will not be covered by your new vehicle warranty any more than a part from Lethal Performance would be. That said, if you have a good relationship with a dealership and they installed the FR parts... In the past, FR has offered warranties on the parts in a kit (Power Pack, Super Pack, Handling Pack, etc...) as long as the parts were installed by a Ford service shop. Maybe they'll do the same for this kit.

5. The vehicle warranty is not being voided. If you buy the cooler kit with an external pump the transmission warranty is not being voided. Tank called and asked and was told the transmission warranty would not be voided. I know you saw it, you selectively quoted part of his post immediately afterward.

 

[lemers]

Just going to address these two:

4. AFAIK, FR is basically the same as aftermarket. No different than buying a part from any other vendor. A part from them will not be covered by your new vehicle warranty any more than a part from Lethal Performance would be. That said, if you have a good relationship with a dealership and they installed the FR parts... In the past, FR has offered warranties on the parts in a kit (Power Pack, Super Pack, Handling Pack, etc...) as long as the parts were installed by a Ford service shop. Maybe they'll do the same for this kit.

I never said it was up to FR to make a fix. That seems to be Ford's choice. I don't care who Ford assigns the task to fix this issue to internally, as a customer I want a Ford Back solution that doesn't void my warranty and with parts that carry their own warranty.

By the way, FR is different than SAI, Steeda, Roush, and other aftermarket companies. They offer to maintain warranties on other FR parts. They are owned by Ford, and use that as a marketing advantage by claiming "original ford performance parts". The parts they carry display the Ford name.

5. The vehicle warranty is not being voided. If you buy the cooler kit with an external pump the transmission warranty is not being voided. Tank called and asked and was told the transmission warranty would not be voided. I know you saw it, you selectively quoted part of his post immediately afterward.

Of the members that called FR (because they seem to be the one fixing this) that actually talked warranty

1x No confirmation
1x Implied No warranty on the cooler parts
1x No Warranty
1x The actual replacement transmission No warranty

I called today and talked to Mike who was super nice and appreciated everyones passion for the GT350. The Ford Performance team hears us loud and clear. He gave me part number M-7095-M8S for the transmission cooler and M-7000-M8S for the transmission replacement. He said the cooler kit would be available in four to six weeks as they work through some final details and you can buy the transmission swap now. The pump he recommended for the cooler kit is the Weldon 9200 and said a good mounting location would be the void in the passenger side footwell. He couldn't confirm what kind of warranty (if any) for the cooler kit would be offered as it's one of the things still being worked out.

Not a No, but not a yes

I got essentially the same info from Isaac and Trent (I think that was his name). No warranty. Reason for lack of diff cooler kit explained by complexity of integrating into Tech Pack modules, can't remember which. Trans kit will use drain and fill holes..you supply pump...recommends not switching and to keep on all the time. Possibly $600 without pump.. Not very satisfying.

No Warranty

@Tomster , That was the impression they left me with. The example given was if my engine overheated, that would still be covered under warranty as the trans cooler wouldn't affect that.

@trackcrazygt350 , I think you make to correct assumption. I didn't ask specifically but what I was told the kit could be around $600, not including the pump.
https://www.amazon.com/Weldon-Racing-K9200-Temperature-WEL-K9200A/dp/B004S7TLUQ
They mentioned a Weldon pump but I didn't get the number...here is the amazon page based on what others have posted.

So this is what you are using to suggest that Tank said there would be a warranty? This is implying that while Ford will fix non-transmission related issues, if I go with the Ford provided solution; my transmission warranty is gone. So this will fall in the No warranty category.

The actual transmission from FR and guess what? No Warranty

https://performanceparts.ford.com/part/M-7000-M8S


We are all car guys here and we know the industry rules. I can put an aftermarket part on my car without voiding the entire warranty, but if the dealer states to the manufacture that they believe that an aftermarket part caused the failure, then that failure WILL NOT BE covered under the warranty.

So, if I buy Ford's rumored solution with Ford's rumored warranty coverage (no warranty), I believe that they will fix a bad starter, or failed A/C. But if anything goes wrong with the transmission and I have one of their cooler solutions installed; Ford WILL NOT provide service.

So who is selectively quoting?

 

[Optimum Performance]

A fluid change to a good manual transmission fluid would be a simple fix that would help with these issues. At least than you can enjoy the car until a permanent solution comes along. It would just seem to be more productive.

 

[Caballus]

A fluid change to a good manual transmission fluid would be a simple fix that would help with these issues. At least than you can enjoy the car until a permanent solution comes along. It would just seem to be more productive.

Any warranty implications, particularly since it is unlikely that a dealer would be involved in a non-OEM fluid change?

 

[firestarter2]

While I disgree with 95% of what lemers says. If you install a cooler I'd assume you would have no warranty. Despite the rules the most dealers will void you warranty if they can.

Your best bet would be to install a cooler in a way that was not permanent and of you have a issue remove it before service.

You could also put something inline with the sensor (resistor?) To reduce the temp the car thinks you are running , limit your sessions to thirty minutes and change the fluid more often.

I never said it was up to FR to make a fix. That seems to be Ford's choice. I don't care who Ford assigns the task to fix this issue to internally, as a customer I want a Ford Back solution that doesn't void my warranty and with parts that carry their own warranty.

By the way, FR is different than SAI, Steeda, Roush, and other aftermarket companies. They offer to maintain warranties on other FR parts. They are owned by Ford, and use that as a marketing advantage by claiming "original ford performance parts". The parts they carry display the Ford name.





Of the members that called FR (because they seem to be the one fixing this) that actually talked warranty

1x No confirmation
1x Implied No warranty on the cooler parts
1x No Warranty
1x The actual replacement transmission No warranty



Not a No, but not a yes



No Warranty




So this is what you are using to suggest that Tank said there would be a warranty? This is implying that while Ford will fix non-transmission related issues, if I go with the Ford provided solution; my transmission warranty is gone. So this will fall in the No warranty category.

The actual transmission from FR and guess what? No Warranty

https://performanceparts.ford.com/part/M-7000-M8S


We are all car guys here and we know the industry rules. I can put an aftermarket part on my car without voiding the entire warranty, but if the dealer states to the manufacture that they believe that an aftermarket part caused the failure, then that failure WILL NOT BE covered under the warranty.

So, if I buy Ford's rumored solution with Ford's rumored warranty coverage (no warranty), I believe that they will fix a bad starter, or failed A/C. But if anything goes wrong with the transmission and I have one of their cooler solutions installed; Ford WILL NOT provide service.

So who is selectively quoting?

 

[firestarter2]

Any warranty implications, particularly since it is unlikely that a dealer would be involved in a non-OEM fluid change?

There "should" be none as long as you use the appriarate fluid and the correct amount

 

[Caballus]

1. You have to be careful not to commit warranty fraud.

2. Confused why dealers would try to void warranties. Don't they get paid the same either way, whether by Ford or by the customer? Really don't understand.

 

[firestarter2]

1. You have to be careful not to commit warranty fraud.

2. Confused why dealers would try to void warranties. Don't they get paid the same either way, whether by Ford or by the customer? Really don't understand.

I'm fine with warranty fraud(I don't consider it fraud I consider it working the system), they are fine with voiding your warranty when your radio breaks because you changed your headlight bulbs

No they make more on non warranty work. So they have a motive to void you warranty if they can

I'll give you a real world example. I had my transmission on my car (not a ford) start to pop out of 4th. My car was heavily modified, but it was a known issue I brought the dealer 30 vins of cars that where stock that had the issue and because my car was modified they would not cover it.

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