Yep would have been nice to know, slots are non standard. Just a simple Left and right sticker would have cleared this issue up.This should clear it up :
WD
Right. That’s how the Baers are L &R stickers on the hats. A whole 5 extra seconds.
I am sorry you feel we are mailing it in & that you had issues installing the rotors - I can assure you, based on the number of orders that are being placed & the service calls our sales & technical teams are taking ... are higher than normal. Also, there are manufacturing & material delays throughout the country - along with shipping delays.
The website is updated daily - the URL code isn't reflecting the items or info in the actual web pages.
Are you serious??I can tell these guys are mailing it in just by there website, the URL slug has not been updated since 2019.
I just would like a vendor to own their issues, resolve them and be upfront about stuff. Instead they take your money and put you in a holding pattern. Guess its my fault for believing the brand hype.
Hi TJ,
Prob just rage knit picking... everytime I go to the site and see that I feel like if that is wrong maybe other info is wrong, like fitment size etc.
I mean, there are reasons not to change links, as they may be referenced in a number of places.
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As I said just rage knit picking at that point...I mean, there are reasons not to change links, as they may be referenced in a number of places.
Expecting install instructions to come along with ~2000 dollar parts is totally reasonable, you should not be forced to scramble for information in internet forums, I agree to that. I'm sure they will fix it. But calling them out for how they structure links is imo a bit too much
I did couple orders through them, and so far they have best customer service, as well as strongest active presence in this community. I also did an order of suspension kit from ford performance parts directly - first the kit came with wrong sway bars and some parts duplicated, and when I called the customer service hoping to get it sorted out, they just didn't give a f***. I'm waiting for a callback from a supervisor for 10 days now and there is zero chance that they will read and respond to my issue here.
Hey Mike,
Please shoot me a PM on this. I'd like to know who you spoke to and address this. Customer Service is a company value we take very seriously here at Steeda.
On the URL slug comment, there are multiple other e-commerce auto parts sites out there with backdated URLs on newer model year vehicles. Nature of the beast as you create category pages for these newer cars. Updating them every year would result in a drop in ranking on search engines. The next best option is to retain the slug, but continually update the content on the page, which we do regularly. Hope this helps shed some light on that.I mean, there are reasons not to change links, as they may be referenced in a number of places.
Expecting install instructions to come along with ~2000 dollar parts is totally reasonable, you should not be forced to scramble for information in internet forums, I agree to that. I'm sure they will fix it. But calling them out for how they structure links is imo a bit too much
I did couple orders through them, and so far they have best customer service, as well as strongest active presence in this community. I also did an order of suspension kit from ford performance parts directly - first the kit came with wrong sway bars and some parts duplicated, and when I called the customer service hoping to get it sorted out, they just didn't give a f***. I'm waiting for a callback from a supervisor for 10 days now and there is zero chance that they will read and respond to my issue here.
Hi Chris, apologies if my message was confusing, you guys did great and I have zero concerns with the orders that I have placed with Steeda, and will not hesitate to order more parts from you in the future.