When is the first delivery to Oz?

[Melbnut]

WTF Is going on ford... Really

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[gs60wa]

WTF Is going on ford... Really

Here is the list of excuses from Ford for no dealership deliveries that's been given to customers across Australia in order just this week alone :

1. Ongoing customs clearance delays
2. Cars require software updates as Line lock function not disabled
3. Cars require FM station retuning
4. Cars not shipped with digital radios and they have to be replaced
5. Cars not shipped with correct wheels
6. "Extensive QA process to ensure the best customer experience"

 

[MustangDownUnder]

Here is the list of excuses from Ford for no dealership deliveries that's been given to customers across Australia in order just this week alone :

1. Ongoing customs clearance delays
2. Cars require software updates as Line lock function not disabled
3. Cars require FM station retuning
4. Cars not shipped with digital radios and they have to be replaced
5. Cars not shipped with correct wheels
6. "Extensive QA process to ensure the best customer experience"

Soon it will be,

7. Need to remove hail damage because we stored them outside for three weeks.

 

[gs60wa]

Soon it will be,

7. Need to remove hail damage because we stored them outside for three weeks.

Correct !!!! But given we won't see deliveries until January ... in WA we can also factor in vandalism over the Christmas New year break as Ford's Mustang holding area is close to a public road and not protected.

So add 3-4 weeks for panel damage repair.

 

[XR6VCT]

Nothing new from my end... Dealer has no new information for me.

Car still sitting in a holding yard in Brisbane. Still at least I have a new tracking site to keep constantly refreshing in the hope that Ford decides it wants to actually sell me a car

 

[WILDB]

I went onto that Facebook link expecting to see a comment from Ford Australia but nothing there but the sound of silence.

 

[gs60wa]

I went onto that Facebook link expecting to see a comment from Ford Australia but nothing there but the sound of silence.

Just crickets At least that is one consistent message we all get from Ford Australia :lol:

 

[Gnome]

Here is the list of excuses from Ford for no dealership deliveries that's been given to customers across Australia in order just this week alone :

1. Ongoing customs clearance delays
2. Cars require software updates as Line lock function not disabled
3. Cars require FM station retuning
4. Cars not shipped with digital radios and they have to be replaced
5. Cars not shipped with correct wheels
6. "Extensive QA process to ensure the best customer experience"

Add to your list, no cars will be released until January as this was the "official" launch date.

 

[gs60wa]

Add to your list, no cars will be released until January as this was the "official" launch date.

Classic Ford Australia communication based on having no clue what they are doing .... I came across this post by Ford to a query from a lady in Adelaide on when Mustangs would be in showrooms.

Note the date.

Needless to say that didn't reply to my post.

 

[BroncosXR8]

I'd encourage everyone to really have these discussions on Fords Facebook posts rather than here. This forum technically is the best place to have them, however the public pressure that can be applied from Facebook is phenominal. You can bet there more then happy that we talk here rather then in 'public' on FB, particularly when their pushing their marketing spiel.

If anything they might actually put up a spokesperson and say something official with some backbone.

I know I've been leaving digs at them all over their posts, and mine isn't even meant to get here till 16th Feb.

 

[BroncosXR8]

Haha nice one Greg, I've seen many of your post and chimed in a few times.
The silence from their FB department is astounding in its silence - how not to social media 101

 

[gs60wa]

I'd encourage everyone to really have these discussions on Fords Facebook posts rather than here. This forum technically is the best place to have them, however the public pressure that can be applied from Facebook is phenominal. You can bet there more then happy that we talk here rather then in 'public' on FB, particularly when their pushing their marketing spiel.

If anything they might actually put up a spokesperson and say something official with some backbone.

I know I've been leaving digs at them all over their posts, and mine isn't even meant to get here till 16th Feb.

Very good call mate. I started exactly that last night on Ford Australia's facebook.

https://www.facebook.com/FordAustralia/?fref=ts

I would encourage ALL of you guys to add your experience to date to that thread, especially those who have cars sitting in holding yards that now won't see them in your driveway before Christmas. There are 160,994 who see their fb page so somebody would have to take notice.

 

[gs60wa]

Haha nice one Greg, I've seen many of your post and chimed in a few times.
The silence from their FB department is astounding in its silence - how not to social media 101

Time to leverage Social Media to the customers advantage.

 

[gs60wa]

Arc it up gentleman

 

[Aussie Mate]

have made a few comments... lets see if Ford listen..

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