Sponsored

Negotiation Tips for "below invoice" prices on factory orders

NewLoveForTheStang

Active Member
Joined
May 17, 2015
Threads
4
Messages
41
Reaction score
16
Location
Davis, CA
First Name
Phil
Vehicle(s)
2015 GT premium Ignot Silver 6MT. PP + Nav.
Hi all Mustang lovers,

So recently I just placed an order for a new 2016 mustang for $550 below invoice (+ rebates that comes into play on delivery date) after countless hours of researching and negotiating over the phone prior to coming to my dealership. And I would like to share my experience on how I did it to help anyone who has not secured a deal. Also, I would like to note that this is my first time ordering, buying, and negotiating for a car so don't doubt yourselves if it's your first time. Anyone can do it.

- First thing you should do is sign up for TrueCar, Edmund, ect with a hard to find configured car(more on why the hard to find comes in play later) so that the dealers have your number and start calling you. By doing this, you get the upper leverage when they are contacting you, the dealers will know that your number is out there on the net so they are expecting a lot of other dealers calling you. With this in mind, they will try to win your business over other dealers as their main priority, instead of squeezing every penny out of you. Of course, you should be active in calling other dealers too while waiting for other dealers to call you.

- When you first start to talk to the dealers, you shouldn't let them know that you are planning on an order just yet. You should tell them your looking for a car with a specific hard to find combos of option so that they can't find any in their inventory (It doesn't have to be the options you really want, you should also check their inventory online if possible so u can better provide a requirement that they DON'T have). By doing this, you give them the impression that they are not being able to provide you with what you originally wanted. Usually they will try to ask you to factory order because that's the only way they can get your business if they don't have what you want. If they don't ask, you can always say that you've contacted other dealers and they are all offering you factory orders for invoice and below. Make sure to express that the wait time is the only thing that is bothering you but you are considering it if you're getting a great deal.

- Don't worry about ordering a totally different car color and option when they seal the deal with you, just come to the dealership and say that you've been configuring online and a lot of things are attracting you making you want to change your preferred options that you originally wanted. This is very normal and believable and it does not really effect their profit. That is why in the beginning you can and should say a different car configure that is rare and hard to find to gain leverage later.

- Do this with many dealers and see who is giving you the best deal. Then, use that ammo to fire at the remaining dealers with the best price you are getting and ask if they can do better. You should be able to get below invoice at this point. Of course, in the process to getting to this point you need other types of ammo too.

- Here is the KEY negotiating ammo that I used to negotiate that you should use when FACTORY ORDERING:

* Tell them that you understand a factory order is as close as it gets to a pure guaranteed profit as they know you are going to buy 99% of the time. And even if you don't, they keep your 500 deposit (or whatever they require).

* Their inventory cost is close to ZERO on a factory order because you will pick it up on delivery date. Thus, the car won't take up any space on their lot. You should joke around and say that they can give you the discount only if you pick it up on delivery date to ensure it cost them no inventory cost. (I'm assuming everyone of you will pick it up on delivery date even if it's delivered 3 a.m. in the morning right? I know I will :D)

* If they say that they don't make a profit if they sell it at invoice, let alone below invoice. Tell them that they make money on the dealer holdback. Which is around 1K in average.

* Let them know that you are a car lover, especially mustangs and like to buy new models annually. BUT don't flat out say that, let them know that cleverly by asking them if they give good trade-ins to old customers on cars that they sold because you are looking to change models every year (even if you plan on using your Mustang for 10 years). By doing this, they will further think about future profits from you every year and want to gain your business even for a small profit because of the expected value they can gain is huge. Making 500 profit from a customer who is not likely to come back is not as attractive as making 250 profit on a customer that is going to buy every year.
* If they ask you to come to the dealership for a test drive and then negotiate, tell them you are very busy and want to get the deal sealed over the phone. Tell them this: "When I come to your dealership, I'm coming with a build and 500 cash to deposit"

Lastly, remember to talk/text in a confident manner, use all the hot words such as inventory cost, dealer holdback, pure profit multiple times to give them the image that you are a well educated customer and know what you are talking about (and you should be too!)

I honestly put in a lot of thought and time in this post and hope that it will help many of you get the best deal possible. I've learned and received a lot of help from this forum and this is my way of giving back. Good luck to everyone and let the negotiation begin! :cheers:
Sponsored

 
Last edited:

PhillMcKraken

Well-Known Member
Joined
Jun 8, 2015
Threads
7
Messages
325
Reaction score
101
Location
DFW Texas
Vehicle(s)
2016 Mustang Ecoboost
Very good advice.

I would however go one step further, and suggest everyone generates a throwaway google voice number so when your done you can just shut it off and no longer get annoying calls. Also dont give your real email out, those wont ever stop and many dealers will 'sell' it ensuring further spam.

Other than that, over all great advice!
 

Anthony 05 GT

Well-Known Member
Joined
Jun 4, 2015
Threads
21
Messages
1,453
Reaction score
494
Location
Northern Harford County Maryland
Vehicle(s)
2005 Mustang GT, 2015 Mustang GT Premium
Dealers not only get holdbacks, but add allowances and rebates. Another thing is, as soon as your car gets registered you could suffer a 20% depreciation (not that much on a new model).

Good advice! People, do your homework and get a deal! Mine was $500 below invoice and I didn't have to work hard at it.
 

sw686blue

Well-Known Member
Joined
Jul 1, 2015
Threads
21
Messages
413
Reaction score
364
Location
Quebec, Canada
First Name
Nick
Vehicle(s)
2017 Race Red Mustang GT PP
That's some great advice! I'll definitely be using these tactics for my 2016 GT!

Thanks!
 

Dizzle58

GTFO_0035
Joined
Mar 13, 2015
Threads
7
Messages
878
Reaction score
162
Location
Hendersonville, TN
First Name
Lance
Vehicle(s)
2016 DIB GT
I like this. Good write up. I am always looking for something to arm myself with because I seem to be s terrible negotiator at best. I have been wondering if it is just in my best interest to go with the X plan so I wouldn't have to really negotiate anything.
 

Sponsored

dgc333

Well-Known Member
Joined
Dec 6, 2014
Threads
13
Messages
1,637
Reaction score
461
Location
MA
First Name
Dave
Vehicle(s)
15 Mustang Ecoboost Premium
In my 40 years of buying new cars I have always found that it's easier to get the best price on a factory order than buying off the lot. Dealers don't get the cars they have sitting on the lot for free, they pay interest to the bank for the value of the car. When you order they have zero invested and have more room to deal.

The key to getting the best deal is research. These days it's easy to know if the car you want is on a lot somewhere, what the invoice is, the hold back and incentives. If you have a trade that should be the only place that requires any hard negotiating to get the best price.
 

belleg

Member
Joined
Apr 21, 2015
Threads
1
Messages
22
Reaction score
4
Location
Ontario
Vehicle(s)
Mustang EB Premium
Good advices - doesn't hurt to be prepared... but it largely depends on the dealer. The way it went with me - I went to the dealer and asked if I can test-drive the EB... During the test drive, the sales person started selling me the car at which point I politely mentioned that I know everything possible about the car and I know exactly what I want... he turned out to be a Mustang fan himself so we had a really nice chat about Mustangs, cars in general, power vs hydraulic steering, v8 vs EB, etc.. After the drive, I asked if they have discounts for my employer (they did) so he offered me X-plan plus 1500 discount and 0% financing for 5 years (I knew about this rate in advance)... at that point I accepted and we started the paperwork and placed the order. At the end, he mentioned that he was 100% confident that I was just testing the car and won't buy one :) He didn't even try to sell me the extended care, paint protection, etc packages - just mentioned them briefly that are available...
When I picked up the car, the he offered $200 discount from the agreed price if I get the tire protection package ($299 value) - that's exactly how he worded it :) I did, signed, inspected the car, and drove off :)

Point is - there are some decent dealers that give you good deals and make the purchasing a nice experience especially if you treat them with respect. Since then, the salesperson and one of their techs followed up with me about the car and resolved a couple small issues immediately (I was actually waiting for first oil change to bring them up)
 

Rich of So Cal

Well-Known Member
Joined
Jun 19, 2015
Threads
0
Messages
654
Reaction score
211
Location
So Cal-IE
First Name
Rich
Vehicle(s)
2015 GT Prem/auto - triple yellow convert
That's great and you did better than me by $100. But all I had to do was put my membership number into the Costco auto program page. The dealer called me within 10 minutes. I was driving my new fully loaded 2015 Mustang off the lot the next day. When I went in there was no haggling or game playing. He showed me their agreement with Costco and printed out data sheets for every possible Mustang in the area matching my interests. He gave me the below invoice and out-the-door price on each, so I could decide what I wanted. Easiest purchase I have ever made, at the biggest savings.

If you belong to Costco, this is a no-brainer. But, if you really have to squeeze out an extra 100 bucks...try it your way. It's all good.

Oh, yes, I still good any extra deals that everyone else got as well....$500 Ford retail rebate, $500 military discount. That's beyond what I got using Costco.
 

Socalmustang

Well-Known Member
Joined
May 1, 2015
Threads
19
Messages
1,368
Reaction score
341
Location
California
Vehicle(s)
2015 Ford Mustang GT Premium w/PP Race Red
That's great and you did better than me by $100. But all I had to do was put my membership number into the Costco auto program page. The dealer called me within 10 minutes. I was driving my new fully loaded 2015 Mustang off the lot the next day. When I went in there was no haggling or game playing. He showed me their agreement with Costco and printed out data sheets for every possible Mustang in the area matching my interests. He gave me the below invoice and out-the-door price on each, so I could decide what I wanted. Easiest purchase I have ever made, at the biggest savings.

If you belong to Costco, this is a no-brainer. But, if you really have to squeeze out an extra 100 bucks...try it your way. It's all good.

Oh, yes, I still good any extra deals that everyone else got as well....$500 Ford retail rebate, $500 military discount. That's beyond what I got using Costco.
How much off MSRP does Costco get you for a Mustang?

I wish I knew about Costco's auto program:frusty:
 

Rich of So Cal

Well-Known Member
Joined
Jun 19, 2015
Threads
0
Messages
654
Reaction score
211
Location
So Cal-IE
First Name
Rich
Vehicle(s)
2015 GT Prem/auto - triple yellow convert
How much off MSRP does Costco get you for a Mustang?

I wish I knew about Costco's auto program:frusty:
WAAY below MSRP! It was $450 below INVOICE, not sticker (msrp). Invoice is what the dealer pays the manufacturer for the car. Of course they aren't taking a loss, because the car companies give them special kickbacks for volume sales, end of month sales, and all kinds of other incentives.

With high California taxes and fees I haven't done the math, but guesstimate I saved $4500 to $5000 total. And no stress. Only certain dealers, and certain salespersons at those dealers are allowed to sell to you. There was no pressure whatsoever.

I used Costco in 2008 to buy my Jeep Wrangler Rubicon. This time was even better! Bigger savings, easier to select what I wanted.
 

Sponsored

Socalmustang

Well-Known Member
Joined
May 1, 2015
Threads
19
Messages
1,368
Reaction score
341
Location
California
Vehicle(s)
2015 Ford Mustang GT Premium w/PP Race Red
I was asking because I live in SoCal as well!

This was my first car purchase and I only got about 2.5k off MSRP...1st car purchase on my own.

I wish I knew about this damn forum before I got my car lol
 

Rich of So Cal

Well-Known Member
Joined
Jun 19, 2015
Threads
0
Messages
654
Reaction score
211
Location
So Cal-IE
First Name
Rich
Vehicle(s)
2015 GT Prem/auto - triple yellow convert
I was asking because I live in SoCal as well!

This was my first car purchase and I only got about 2.5k off MSRP...1st car purchase on my own.

I wish I knew about this damn forum before I got my car lol
You did OK. Some people paid sticker price, I'm sure. Now just enjoy it!

I started watching this forum before I began to look at Mustangs. I have joined car forums for every car/jeep I've purchased back to 2004. Excellent sources of information on our cars.
 

RobbieFrazier

Captain Quality
Joined
Apr 10, 2015
Threads
65
Messages
681
Reaction score
245
Location
Fort Worth, Texas
First Name
Robbie
Vehicle(s)
2015 GT Prem PP DIB; 2022 M1 Prem 700A HP EG
How much off MSRP does Costco get you for a Mustang?

I wish I knew about Costco's auto program:frusty:
Costco Auto Program savings for my $42,900 GT Premium PP was $4,300, plus the $500 Ford Customer Cash also applied, so I got the car for $38,100 +TTL. That put me somewhere around $2k below invoice. I've been a Costco member for just shy of 15 years, and this one single transaction has more than paid for all 15 years of Executive membership.

Ultimately that salesperson pissed me off with his utter ineptitude, so I ended up taking his quote to another dealer and ordered the car for the same price without technically using the CAP. I made Costco aware of the unprofessionalism as well when they called to ask about my experience. They indicated that the behavior was atypical and unacceptable and stated that they would contact the dealer principal to report it.
 

enghia

Member
Joined
Jan 17, 2014
Threads
1
Messages
22
Reaction score
1
Location
California
Vehicle(s)
Mazda 6
Are you able to factory order a car from Costco Auto Program? Or can you only buy local dealer inventory?
 

Rich of So Cal

Well-Known Member
Joined
Jun 19, 2015
Threads
0
Messages
654
Reaction score
211
Location
So Cal-IE
First Name
Rich
Vehicle(s)
2015 GT Prem/auto - triple yellow convert
Are you able to factory order a car from Costco Auto Program? Or can you only buy local dealer inventory?
You have to ask the dealer they send you to, that question. I was not going to wait, I had a deal with my CU for 1.74%/60 months, that was expiring soon.
Sponsored

 
 








Top