Woody25
Well-Known Member
They say mine is done, just needs a few badges and a ride to New York. Everyone at Ford knows my Vin number by heart.I’ve been waiting a week for an update district manager can’t even tell me where my car is
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They say mine is done, just needs a few badges and a ride to New York. Everyone at Ford knows my Vin number by heart.I’ve been waiting a week for an update district manager can’t even tell me where my car is
You have to ignore the site and just call. my date on the site just tonight went from 4/28 to 5/12, but I spoke to the rep at Ford a few hours and he claimed it should be delived from 4/28.I think the consensus that the Ford sites are inaccurate is true. All these sites seem to do is frustrate the owners.
Doesn’t that mean that the latest delivery for your car is still 5/12 and you’re not guaranteed a delivery of 4/28, but that you’ll get your car sometime in between those two dates.You have to ignore the site and just call. my date on the site just tonight went from 4/28 to 5/12, but I spoke to the rep at Ford a few hours and he claimed it should be delived from 4/28.
Point is the date keeps changing on the site and the Ford rep have a better idea where you car is and when it will be dilivered. My range was from the 4/24-30 but according to the rep the car will arrive on 4/28.Doesn’t that mean that the latest delivery for your car is still 5/12 and you’re not guaranteed a delivery of 4/28, but that you’ll get your car sometime in between those two dates.
Point is the date keeps changing on the site and the Ford rep have a better idea where you car is and when it will be dilivered. My range was from the 4/24-30 but according to the rep the car will arrive on 4/28.
Funny, most of the Ford reps are on this site and get a good laugh from all of us on here.
I'm glad to hear the Ford rep you talked with was helpful and polite. The last phone call I made, I got an attitude from the guy. He said "Didn't I hear from you last week?" my response was "yes...and I will call each week until someone can actually answer my questions." Then he proceeds to say "well...as I told you last week...refer to the tracking site".You have to ignore the site and just call. my date on the site just tonight went from 4/28 to 5/12, but I spoke to the rep at Ford a few hours and he claimed it should be delived from 4/28.
We also need to be patient as well. They are not used to dealing with educated enthusiasts. I have gotten regular updates from my dealer from the Ford system and they have been spot on. As excited as I am, I intend to enjoy the ride along the wayI'm glad to hear the Ford rep you talked with was helpful and polite. The last phone call I made, I got an attitude from the guy. He said "Didn't I hear from you last week?" my response was "yes...and I will call each week until someone can actually answer my questions." Then he proceeds to say "well...as I told you last week...refer to the tracking site".
I'm sure they are getting frustrated with the multiple calls from buyers....but Ford has to understand also that communication is important and leaving the customers hanging and just guessing is not working in their favor. My dealer has made multiple calls as well and keeps getting the same lines.
The situation has been frustrating, but maybe the wait wouldn't seem as bad if the communication was better.
Eventually the wait will be over....just hope it's sooner than later.
Just sucks when your car has been built and is just sitting since 02/15We also need to be patient as well. They are not used to dealing with educated enthusiasts. I have gotten regular updates from my dealer from the Ford system and they have been spot on. As excited as I am, I intend to enjoy the ride along the way
I totally agree. The tracking site has show my car in production since 03/22! No other processing "dots" are filled LOL! The DOD has shown 04/10 and now shows 04/17. So I'm supposed to believe the car has not been loaded on a rail car, not transported by train to Jessup, Md. and then taken by truck to the dealership and that's going to occur in four days! Who ever enters this information must think me stupid! I hope to hear something from the zone rep on Monday. As said, if there's a problem, just TELL me! I'd rather get bad news then crickets!I'm glad to hear the Ford rep you talked with was helpful and polite. The last phone call I made, I got an attitude from the guy. He said "Didn't I hear from you last week?" my response was "yes...and I will call each week until someone can actually answer my questions." Then he proceeds to say "well...as I told you last week...refer to the tracking site".
I'm sure they are getting frustrated with the multiple calls from buyers....but Ford has to understand also that communication is important and leaving the customers hanging and just guessing is not working in their favor. My dealer has made multiple calls as well and keeps getting the same lines.
The situation has been frustrating, but maybe the wait wouldn't seem as bad if the communication was better.
Eventually the wait will be over....just hope it's sooner than later.
Yes we do!We laugh at the Ford Reps too