Request for Response RPI Designs

Discussion in 'Seller / Vendor Reviews and Feedback' started by raceredftw, Apr 12, 2018.

  1. raceredftw

    raceredftw Well-Known Member

    Vehicle(s):
    2016 Mustang GT w/ Performance Pack
    Joined:
    Nov 10, 2016
    Location:
    Alabama
    Posts:
    99
    Likes Received:
    38
    0   0   0
    #1 raceredftw, Apr 12, 2018
    Last edited: Apr 12, 2018
    I am requesting that an RPI rep message me - I am having problems with an order I placed weeks ago (which hasn't even shipped yet and now the order status is blank) and NOBODY at RPI will answer or return my calls or emails (I've been trying for a week).

    Edit: After calling 7 additional times this morning a woman picked up and told me she'd have someone call me back. Waiting on the call back.
     
  2. OP
    OP
    raceredftw

    raceredftw Well-Known Member

    Vehicle(s):
    2016 Mustang GT w/ Performance Pack
    Joined:
    Nov 10, 2016
    Location:
    Alabama
    Posts:
    99
    Likes Received:
    38
    0   0   0
    Big surprise, nobody ever called me back yesterday. This is over a week of trying to get some kind of answer, and after I finally get someone on the phone yesterday she apparently just said whatever she could to get me off the phone as quick as possible.

    At this point I would compare RPI's customer service unfavorably with freaking Comcast.

    Edit: great, it looks like every other Google review on RPI is saying the exact same thing.
     
  3. RPI Designs

    RPI Designs Well-Known Member
    Gold Sponsor


    Vehicle(s):
    2015 Mustang GT - Test Mule
    Joined:
    Nov 18, 2014
    Location:
    Salem, Ohio
    Posts:
    859
    Likes Received:
    60
    0   0   0
    PM sent.
     
  4. OP
    OP
    raceredftw

    raceredftw Well-Known Member

    Vehicle(s):
    2016 Mustang GT w/ Performance Pack
    Joined:
    Nov 10, 2016
    Location:
    Alabama
    Posts:
    99
    Likes Received:
    38
    0   0   0
    I responded yesterday.
     
Loading...

Share This Page