LMR Customer Service/Concern

[RoninRed]

Hey guys, I ordered the 5.0 black emblems, my package arrives tomorrow and I have a huge concern that I somehow overlooked in my excitement over ordering parts. I waited for a sale to purchase my parts, and the emblems were just a impulse buy and now I am concerned.

They charged me ~$12 for the emblem and now that Im going back and looking at it, the product description says it includes "(1) 2015 5.0 Black Emblem"

In my haste I didn't think twice about it and figured it meant one package containing a pair of emblems, but now that I'm re-reading it in anticipation, I'm wondering if it means a SINGLE emblem. Can anyone confirm or deny my suspicions?

Surely the original listed price of $20 (non july 4th sale price) is for 2 emblems?

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[Diego Narwhal]

Just like it reads, it's one emblem, not a pair. I paid $39 for the pair of mine...

 

[EddieGT]

It's only one. The description specifically says "individually sold."

 

[RoninRed]

Well crap. Maybe customer service will have some mercy on me and kick back the sale price for me or something...

 

[EddieGT]

It's possible. I've bought from LMR before. They're pleasent to deal with and very accomodating.

 

[notstok5.0]

The OEM black emblems are about $30-$50 each from various vendors...

 

[Diode Dynamics]

Give them a call and explain the situation. They are very reasonable people and great to work with

1-866-507-3786

Nick C.

 

[RoninRed]

Great news, LMR decided to honor the sale price I purchased the emblem from. Great customer service is always a way to keep returning customers. Diode Dynamics and now LMR have a life time customer until that ever changes (which is good considering all of my replacement bulbs are DD ) .

Thanks guys.

 

[SK GT]

Your title is very misleading, as in they dropped the ball on something.

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