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Issue receiving texts with Sync on base models

BosMus

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I have a 2016 V6 with the basic sync. Occasionally a text will come in while my phone bluetooth is properly enabled, but Sync won't acknowledge it. I haven't been able to replicate the problem to know if using the phone or the radio while the text comes in creates an issue, or maybe there is an issue with group texts...Has anyone had an issue in this area?
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PatrickHenninger

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This is just one of the many reasons people hate SYNC. I have the same issue. My wife can text me and it come sup fine, and reads the text. and sometimes I'll just hear my phone notification, and the radio says nothing.
 

PatrickHenninger

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Hey guys!

What phones are you using, and is your phone locked when you receive the text?

Shaay

It has happened with my LG G5, Note 7 (before it caught on fire) S7, and my LG V20 (which I use currently.) My screen goes off, but it doesn't lock. The issue is most definitely with SYNC. I can reset SYNC and it behaves fine for a few days, but then it always goes back to not notifying me on random messages. My SYNC is up to date.
 
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BosMus

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I have a Samsung Galaxy S4 mini. Phone is pretty much always locked when I'm not actively using it.
 

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jbailer

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I have an iPhone 6 Plus and I was receiving texts just fine and Sync would read them out to me on my 15 with Sync 2 using MFT v3.7 but now with MFT v3.8 it says my phone isn't compatible. LOL, the phone didn't change...
 

FordIVTteam

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PatrickHenninger

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Pesti13nce

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Actually you know what worked for me? was restarting the phone. I have a Nexus 5x (stupid project Fi and their limited phone selection)
 

PatrickHenninger

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Actually you know what worked for me? was restarting the phone. I have a Nexus 5x (stupid project Fi and their limited phone selection)
I restart my phone several times a day, I WISH that was the fix for me.
 

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carcinoid

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What?? Sync is supposed to read incoming texts?? News to me.
 

jbailer

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Cara,

I tried doing the master reset this evening and still having the same problem. Then of course I had the fun of spending about 45 minutes reloading all of my Nav favorites, reconnecting my phone and reloading my wall paper. It worked fine with the same phone on MFT 3.7 but for some reason since 3.8 it says the phone (iPhone 6+) isn't compatible.
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