Save yourself a load of frustration and never go on COTUS!From the time I placed my order, how long should I expect to wait to receive my order number?
Contact FORD HQ to complain about the dealer.That's my problem. Ordered from a dealer six weeks ago only to find out last week that they 'forgot' to place the order. Got deposit back and went to another dealer first thing Friday morning. Placed order, got build sheet with a blank where order number goes. Asked for order number and was assured I would get it that afternoon. Anyway, here it is Monday and they still don't have a number, yet continue to assure me that it has been ordered. Whats' the deal?
If the customers just go to another Ford dealer then it’s not changing fords bottom line. The reality is it’s up to us to hold the dealers accountable. And by that I mean shop where you are taken care of ie. granger Ford in Iowa. Don’t shop with crappy dealers......they will figure it out and improve or disappear.Doesn't Ford realize all these crappy dealers are sending business to other dealers and affecting their bottom line. Doesn't anyone at Ford hold dealers accountable?
What did you order that required a deposit? I find it odd they required one, my dealer never doesThat's my problem. Ordered from a dealer six weeks ago only to find out last week that they 'forgot' to place the order. Got deposit back and went to another dealer first thing Friday morning. Placed order, got build sheet with a blank where order number goes. Asked for order number and was assured I would get it that afternoon. Anyway, here it is Monday and they still don't have a number, yet continue to assure me that it has been ordered. Whats' the deal?
Same here. A few days later I received my VIN and build date as well.I got the order number on the printout before I left my salesman's office after ordering.
Every dealer I've known requires a deposit to order.