DougS550
Well-Known Member
- Thread starter
- #16
Dont want to make excuses for companies, but Online Retail Sites is doing great in sales, but is still struggling due to the Pandemic. This could be the results of a few things
1) Companies laid off/furloughed people before the pandemic started so they are short on staff
2) Once the Stimulus checks arrived a few months ago, sales started to blow up, and due to the lack of staff, whether it be in a warehouse or customer service department, they dont have the man power to keep up
3) Companies brought employees back/hired new people, but the sales are still through the roof, they are trying to get stuff done as fast as possible
4) Wouldnt be surprised if you called a CJ, AM, LMR, Summit, etc... you are probably dealing with a brand new Customer Service person that was hired within the past few weeks........so the CS Experience may be terrible for people.
I have heard one Automotive Retail Company, the warehouse people walked out because of working conditions (probably due "mandatory" overtime), so they had to hire new people, so that caused delays
Then you have Automotive companies in California and Michigan, even though they may of been "essential" there were still shut down because of Covid. I think i read somewhere that Roush was shut down for a while at the beginning of this thing because two of their employees tested positive.
I made a few purchases for my car, and it probably took two weeks to arrive from a warehouse in Las Vegas, apparently the packaged decided to take a tour and visit the Great White North (Canada) for some reason, but since i was basically stuck at home with no-where to go/no car shows to attend, didnt really care it took that long to arrive. I just purchased the items for something to do over a weekend.
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