Did I lose My R Allocation?

[Colleton]

A brief update:

As speculated, they took a deposit for an allocation that never existed. I was forwarded an email from the sales manager corresponding with the Ford zone rep. It was a bit shocking (or maybe not) the lack of understanding my dealer has regarding the allocation system.

From reading the responses and experiences of others in this thread, I'm very surprised at the buying process for this flagship car. There's a complete lack of transparency between the dealer, Ford and the customer. It appears that a customer must bid for allocations that may or may not exist, then decode backchannel Ford jargon to see if the money their dealership accepted ever materializes into an actual car.

We aren't trying to send a Tesla into space, just order a Mustang.

The dealership knew exactly what they were doing. They knew they didn't have an allocation and took your money hoping that they could sweet talk their zone rep into giving them a late allocation.

This is not a Ford issue, this is a dealership issue. You don't need to back channel anything or be an "in the know" insider, you just need to find a dealership with an actual allocation. Of course, the likelyhood of finding a dealer with an R allocation who is willing to sell to an unknown customer at MSRP is vanishingly small.

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[Shabooty]

Everybody just calm down....

For what it's worth while I was waiting for mine (after hearing stories like this) I spent a lot of time talking with Ford Performance. On one occasion I spent a lot of time talking to Isaac and asking if he could verify that my order was based on an allocation. I was told that all he was able to do was verify the order was in the system and give me the status (unscheduled material hold). I was told that if I wanted verification that the car was allocated I would have to contact the dealer and they would go through the Ford rep. I was also told that this issue was a problem in MY16 because dealers were taking orders for cars that they didn't have allocations for.

I did all that and they instead put me in contact with the inventory manager who assured me that the order was allocated. At the time, all I knew was I had an order and it was in the system. That left me with an uneasy feeling so I took it upon myself to reach out to the Ford rep to verify my allocation. It was confirmed and it made the rest of my wait Mich easier knowing that I wasn't going to get the rug pulled out from under me after waiting a year and a half.

My point is that anyone buying an R from a dealer that they do not know and trust should ask for some kind of verification that the R is allocated. You can walk into any dealership and (theoretically) order an R but it will sit in "unscheduled material hold" and never get pulled for a build.

Most dealers don't operate that way. Most know how many allocations they have. It's a big deal for a dealership to get these R allocations. It is a cash cow. Based upon years of dealing with my dealership, I have to come to the point that I trust them implicitly. If they say they have an R, I can count on it. I've passed along 4 R allocations (outside of the R's I have), 2 have been delivered, one is just being finished at flat rock, and the third is an allocation about to be pulled.

Again, my point is do your due diligence and get verification that the order is allocated by Ford.

Why they just don't control the order process better is beyond me. You shouldn't be able to order a car that you can't fulfill.

Man I remember when I got my first one 11/15. I think I ordered it in May of that year and I called FP probably 2-3 times a week after a certain point. Isaac was the best person to talk to imo.