Dealership won’t service a Shelby That was not purchased at their dealership

Discussion in 'Shelby GT350 Mustang' started by Alain, Aug 17, 2019.

  1. Alain

    Alain Well-Known Member

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    First time I’m hearing this.
    Went in to negotiate on a 350R they had at my local dealer. They won’t do MSRP, said they’ll come down to 3K over MSRP.

    I told them with a little leg work I could find one for MSRP somewhere else in the country and have it shipped to my house.

    But I want to build a relationship with them because they are my local dealer.

    Sales manager said to me that they won’t service a Shelby at their dealership unless it was bought there.

    I asked him if this was the case for all Ford dealerships and he said yes.

    Is this guy trying to pull a fast one on me or is this the policy for all Ford dealers?
     
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  2. lightrules

    lightrules Well-Known Member

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    dang it! you mean i have to take my car to TX to get it serviced? :explode:
     
  3. OP
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    Alain

    Alain Well-Known Member

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    I know right!
    It makes absolutely zero sense to me that Ford would allow dealers to do that.

    I made sure to ask him repeatedly if that was the case with ALL Ford dealerships and he said yes.

    I’m fairly certain the guy was trying to swindle me into paying the ADM and buying the 350R they’ve had sitting on their showroom floor for a while.

    I just figured I’d come in and check with you guys.
     
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  4. CliffClavin

    CliffClavin Well-Known Member

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    Is this on Long Island? Chevy dealers are notorious for doing this with Corvettes there.
     
  5. Labradog

    Labradog Well-Known Member

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    If a car salesman is speaking, he is lying. Take your business elsewhere.
     
  6. lightrules

    lightrules Well-Known Member

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    the guy lying through his...

    that is one of the lamest, most deceitful lines i've heard. and man i've heard a lot!
     
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  7. TDC

    TDC Well-Known Member

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    #7 TDC, Aug 17, 2019
    Last edited: Aug 18, 2019
    Scum bag plain and simple. Tell him you’re going to buy a Supra instead :)
     
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  8. Voodoo Velocity

    Voodoo Velocity Well-Known Member

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    Your warranty is with Ford not with the dealer. Any Ford dealer must honor warranty work. So why not offer any service. What if you had an issue out of your area? Dealer is BS.
     
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  9. jvandy50

    jvandy50 H3249

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    I'd walk in and tell them to eat a bag of dicks, then proceed to buy a car anywhere else.

    What color you looking for? I'll forward you what I find for msrp
     
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  10. Bikeman315

    Bikeman315 Well-Known Member

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    Taking a wild guess here but is this dealer in Hackensack with the initials AA?
     
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  11. OP
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    Alain

    Alain Well-Known Member

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    This is north eastern NJ, Bergen County. All American Ford in Paramus to be specific.

    They are one of the biggest dealerships in the state. They get tons of allocations a year for 350s and Raptors because they sell so many cars.

    It was the sales manager that hit me with that none sense. Unreal !

    I’ll never spend a dime st that place, even if my car needs service.
     
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  12. OP
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    Alain

    Alain Well-Known Member

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    Looking for R with Electronics Package, kona stripes and carbon fiber dash. The dash is not a must have.

    Thank you !!
     
  13. OP
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    Alain

    Alain Well-Known Member

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    Ha!!!!

    You are correct!!! All American indeed, I went to paramus not Hackensack.

    They hit you with that same BS ??
     
  14. Bikeman315

    Bikeman315 Well-Known Member

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    Yeah, I know. I bought a number of cars from them in the early 2000's at their main location in Hackensack. The Paramus location was originally Chevrolet's. I once had an issue with a sales manager and took it straight to the owner. Problem solved. but that was a long time ago.
     
  15. Bikeman315

    Bikeman315 Well-Known Member

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    Never anything that stupid.

    By the way notice the MSRP
    • MSRP: $87,900
    • Dealer Doc Fee: +$359
    • Total Price: $88,259
    • Discount: -$5,359

    • Internet Price: $82,900
    • You Save: $5,359
    Sticker is $72,900. If that doesn't tell you to run........................
     
  16. OP
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    Alain

    Alain Well-Known Member

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    If I had more time on my hands I would stop back in and talk to the owner about it. If the owner was a stand up guy in any sort of way and he recognized the amount of bullshit I was handed I would leverage that to try and get the car at MSRP.

    I just don’t care enough to do that. Pus I suspect that the ownership in that place is as full of BS as the managers they have working there.

    This car is not a must have for me, if it doesn’t come easily than it’s not meant to be, that’s been my attitude since I started looking to buy one 2 years ago.
     
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  17. OP
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    Alain

    Alain Well-Known Member

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    I saw that on their website but oddly they are only asking 5K over.
    I don’t know why they have that outrageous price of 82K on their website.

    That place is a shit hole
     
  18. jpindustrie

    jpindustrie Well-Known Member

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    Service has gone way down at all American the last 5 yrs...

    Koeppel Ford in Queens has an R ... they sold me a GT350 back in 2017 for MSRP after all the dealers (including AA and Levittown, Smithtown, Sayville, Fette, all the big volume dealers in the tri state) wanted to not sell their 350s by asking ludicrous 3-10k over ...

    They may still want some over for the R though but I’ve found them to be fairer - also service dept is the only place i go to / take the Shelby to
     
  19. Digitalwiz

    Digitalwiz Well-Known Member

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    I think we should all call that dealer, ask for a manager, and ask the same question. If they tell the same story, tell them that they have earned a bad reputation for lying to our members and that we’re reporting them to Ford customer care.

    I doubt Ford corporate would condone such blatantly false and misleading treatment of buyers of their expensive cars. Ford will deal with the owner, and the owner with the dealerships management. There’s no way it’ll work the other way up...

    Done respectfully, and in numbers, we can make a difference.
     
  20. IronSooner

    IronSooner Well-Known Member

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    I literally picked mine up yesterday after being serviced at a different dealership than the one I bought it from. Thus, that sales manager is a liar.

    While its a given that most car salesmen lie at times, once you catch them in such a bald faced one, its time to move on the the next opportunity. Now you know for a fact that they will lie to your face, and they want you to spend $70K+ there? Laughable.
     
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