Coolant Leak

[scoobydoo]

Just an Fyi fellas, My pony developed a coolant leak, It's been at the dealer for 6 days now. anybody out there with the same problem ?

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[FordService]

Just an Fyi fellas, My pony developed a coolant leak, It's been at the dealer for 6 days now. anybody out there with the same problem ?

Hey scoobydoo,

My name is Deysha with Ford Service, and I’d like to get this escalated for you. Please, PM me with your VIN, dealer, mileage, full name, and best daytime number.

Deysha

 

[stangbro]

Anymore details? Like where the leak is coming from?

 

[scoobydoo]

Update got my car back today, service dept told me it was the lower radiator hose that attaches to the thermostat housing. They went ahead and replaced the hose and clamp, all under warranty. Thanks for your help Deysha.

 

[FordService]

Update got my car back today, service dept told me it was the lower radiator hose that attaches to the thermostat housing. They went ahead and replaced the hose and clamp, all under warranty. Thanks for your help Deysha.

Great! Glad this was taken care of for you, scoobydoo!

Deysha

 

[tsunami]

This Forum had comments about some EBs coming from the factory with loose turbo hose clamps. I had my dealer check ALL hose clamps while they were doing dealer prep. I was told that they found two clamps that needed to be tightened! The service manager said he was going to add clamp checks to their standard prep from then on. Cheaper to check at prep than having to have the vehicle back in later.

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