Had a closer inspection this morning and discovered it is damaged. Two slight plucks on drivers side, not too bad as per image. Fortunate this problem was mentioned otherwise would have been new hood time. Think I can get away with just trimming back the plucked bits.
Go and get yourself a new set of caps from your dealer. If they aren’t helpful then contact Hendy Performance who have said they can supply replacements.Had a closer inspection this morning and discovered it is damaged. Two slight plucks on drivers side, not too bad as per image. Fortunate this problem was mentioned otherwise would have been new hood time. Think I can get away with just trimming back the plucked bits.
I would think this is the dealer protecting themselves by ensuring they jump through the necessary red tape hoops to be able to claim the cost of the part back. I bet the warranty process and the TSB say they have to inspect the roof for damage too; I got a phone call back from the dealer (it was in having other work done too, not just swapping the caps) saying a whole new roof was on order for mine and that’s where the problems started for me.Dealer 10/10; Ford 0/10
Had a call from the dealer (non-Ford store) to say my replacement caps are in. This is a dealer (not my supplying dealer) who told me unprompted about the issue and who have a real enthusiasm for Mustangs (they just rebuilt @Kristian87's). "Can I book the car in to have them fitted?", they said; "Pardon me" I said. Yes; apparently although they are a straight swap for the originals (and live in the boot), because it's a warranty job Ford insist it goes through the workshop. I'm hoping they can do a 30 second 'while you wait' appointment.
Presumably there's a TSB for this. Open boot; chuck in; close boot.
It’s a tough one, my marks were both a small amount of damage to the roof fabric, which was ok to live with compared to the risk of a nightmare with a new roof and then there was the cut in the roof fabric right on the seam. I went for the change (well, I was actually told, but I was ok with that) because the cut would only get worse and eventually completely go. It was a game of ‘will this go in the warranty period, or will it go not long outside leaving me with a £5k+ bill to fix?’. I went for the change rather than the £5k bill and yes it was very painful to go through. At least I didn’t pay for it though.
Had a closer inspection this morning and discovered it is damaged. Two slight plucks on drivers side, not too bad as per image. Fortunate this problem was mentioned otherwise would have been new hood time. Think I can get away with just trimming back the plucked bits.
Had a closer inspection this morning and discovered it is damaged. Two slight plucks on drivers side, not too bad as per image. Fortunate this problem was mentioned otherwise would have been new hood time. Think I can get away with just trimming back the plucked bits.
wow your cover looks really bad... how to you clean it? do you use anything to treat your cover? I seal mine every 6 months and it looks like new...Had a closer inspection this morning and discovered it is damaged. Two slight plucks on drivers side, not too bad as per image. Fortunate this problem was mentioned otherwise would have been new hood time. Think I can get away with just trimming back the plucked bits.
checked my roof, lucky me, not a mark on it
. Yes, Ford warranty insists on it.
Care to name the dealer and post a picture of the part?
I have no idea which part it is, and only found out about it when I went to pick the car up. My only knowledge before I went in was the damage the caps can cause (I have just one tiny nick that I'll live with). I'm not aware if the other trim issue has caused any damage on mine although I haven't inspected it that closely, and they would have told me if they'd seen any damage.