cold start issues (again)

[clubamericalara]

Im tired of these issues, had to call in at work, ford made me go through the protocols of having someone stop to check the battery, its obviously not working when i hold the gas pedal down to start, its also frustrating when i see a "beater car" next to me easily starting up while i watch my new car fail at 2,750.. im just having a real case of the mondays.

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[Stark]

Try the following.....

1) Take the negative cable off the battery and leave it for 10 minutes. This should give all the systems time to discharge.
2) Re-connect the cable and again wait 10 minutes (don't do anything) and let the systems re energise etc
3) Get in your and don't hold the brake down when you turn the ignition on.
4) Hold the brake down and start the car.
Try those 4 steps and see if it helps.
If not then do step 5
5) Hold the brake down with you left foot and with your right foot give it a little gas while you try starting the car.

Hope the above helps and you can start to enjoy your car again. Also you can try checking what voltage levels you are getting across the the battery terminals.

 

[clubamericalara]

wish i would have tried these steps prior, but car has been towed the dealer. i will keep everyone posted.

 

[clubamericalara]

dealer called me said that it started right up.. glad i had a video to track the issue. Nothing is more annoying than hearing " we could not duplicate the error" hopefully this doesnt happen again

 

[berserker_sid]

dealer called me said that it started right up.. glad i had a video to track the issue. Nothing is more annoying than hearing " we could not duplicate the error" hopefully this doesnt happen again[/QUOTEad
i had different issue while startup... a squeal came off from rear.. it was randowm and .. it has become very rare now... Reason: Unknown

 

[clubamericalara]

the dealer basically said that he could not find anything since the problem could not be replicated, however the dealer was extremely comprehensive and said that if this issue happened again then they would check the fuel pump for a possible replacement.

 

[clubamericalara]

and it happened again. EcoDud.. got towed and getting a rental. FML.. :(

 

[Moody]

New update. Just got a call back from the dealership and replacing the purge valve did not fix the starting issue. waiting on another call back from the Ford hotline. What part will they throw at it next?!?

 

[Moody]

Here is the latest. I received a call back from Ford CSM today and was informed that the Ford field service engineer will be at the dealership on 3-19-15 to look at my GT. I'm also trying to find out from Ford what constitutes an attempt to repair a nonconformity. Do i have to take possession of the car each time after a (single) part is replaced and return it to count as 2 attempts? I dropped the car off on the 3rd and they have replaced 2 spark plugs, purge valve, and clutch harness. Each part was replaced individually. Since i have not taken possession of the car is this counted as one attempt or does each part count as an attempt? Based on my conversations with the dealership they tried replacing the first part and it didn't correct the issue so they moved onto the next part. I was never told the issue would be corrected by replacing a combination of parts. What is the legal definition, in Arkansas, of "an attempt to correct a nonconformity"?

 

[Moody]

Today i spent an hour at the dealership talking with the Field Service Engineer!!!! yes i got to speak directly to him face to face (FSE) and Service Department Manager (SDM). We discussed all of the issues i have been experiencing and both of them were very attentive. The FSE said he has never seen this issue on the 5.0 GT and was concerned there are more mustangs out there with the same issues. We all went outside and tried to start the GT after it had set for 10 min since they returned from the test drive. The result was a long crank issue, once it fired there were 2 distinct metallic pops/clanks from the engine, and a little white smoke from the passenger side tail pipe. FSE & SDM agreed they heard the metallic sounds, long crank and white smoke. At this point the FSE said he is also going to contact the Flatrock assembly plant to investigate the issues and may have the injectors replaced on cylinders 3 & 5. I showed the FSE all the threads on this forum and that these issues are not isolated to the GT model. The FSE and SDM were very courteous and shared my concerns. I didn't get any specific answers as to what is the cause of the issues. they have to look further into it. I respect the fact they said we don't know what the problem is right now, but are working to resolve it. They did not try to blow smoke up my tail pipe.

no matter how much i dislike my brand new car already breaking down, i have not yelled at anyone, nor "gone off the deep end". i am frustrated but getting irate will only cause delays and ensure they wont want to work with me.

once i have more info back from the FSE/SDM i'll provide another update.

 

[Cory]

Hmm your video didn't work for me so i could compare, But mine is already having issues turning over. It seems like it is having a hard time starting sometimes and the starter kicks in longer than it should take a brand new car. Although it has always started up (happens mostly on cold starts).

 

[FordService]

Hmm your video didn't work for me so i could compare, But mine is already having issues turning over. It seems like it is having a hard time starting sometimes and the starter kicks in longer than it should take a brand new car. Although it has always started up (happens mostly on cold starts).

Hey Cory,

Have you had your local Ford Dealer check it out yet? Send me a PM when you plan to take it in. I'll look into options on my end to assist.

Jeff

 

[Cory]

Hey Cory,

Have you had your local Ford Dealer check it out yet? Send me a PM when you plan to take it in. I'll look into options on my end to assist.

Jeff

Hey Jeff, I PM'ed you. I will be trying to catch a video of this issue so I can post it up so y'all can see what it's doing. Also for anyone else who has the same symptoms.

Thanks

 

[Moody]

Latest update. On Monday morning I received a call from the dealership SDM and replacing the fuel injectors on cylinders 3 & 5 did not work. i was informed the field service engineer was contacting the flat rock plant again. Then on Wednesday i got another call back from the ford CSM and she told me the engineers were still discussing it and reviewing the problem. parts replaced so far:

2 spark plugs
purge valve
clutch harness
2 fuel injectors

 

[Cajuncoyote]

Hey Moody, did you ever get your car fixed? If so, what did they find, I’m having similar issues. Thanks!

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