Airbag light

[Omega79]

I purchased my 2015 V6 on Monday, drove it 6 miles down the road, airbag light came on. After fighting with the service department I finally got them to look at it while I waited. An hour later they tell me there is a ground fault on the driver side air bag and they don't have time to fix it. I setup an appointment for Wednesday morning. I call them at 4:30 on Wednesday only to be told they have no idea what's wrong with it an they are still working on it. I call them again Thursday unable to speak to anyone in the service department. So I called them first thing this morning, and I'm told they still don't know what is wrong with it. They apparently tried replacing the driver side airbag but the light is still on. Has any one had a similar issue?

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[arrow94]

more then likely a seat sensor. Not detecting weight from the driver seat but still being driven, would more then likely trigger the light.

 

[FordService]

I purchased my 2015 V6 on Monday, drove it 6 miles down the road, airbag light came on. After fighting with the service department I finally got them to look at it while I waited. An hour later they tell me there is a ground fault on the driver side air bag and they don't have time to fix it. I setup an appointment for Wednesday morning. I call them at 4:30 on Wednesday only to be told they have no idea what's wrong with it an they are still working on it. I call them again Thursday unable to speak to anyone in the service department. So I called them first thing this morning, and I'm told they still don't know what is wrong with it. They apparently tried replacing the driver side airbag but the light is still on. Has any one had a similar issue?

Hey Omega79,

Let me help better this experience. Is your Pony still in the shop? Send a PM with some information: VIN, mileage, your name, phone number, and dealer info. I'll loop in a customer service manager to assist further.

Jeff

 

[Omega79]

Update

I got my car back today, ended up being the restraint control module.

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