Called the dealer. The sales manager I was working with went home for the day.
So, I called my salesperson and he filled me in. Apparently, the dealership DID submit my application for a new loan, and I was indeed approved last week Thursday. I guess the sales manager was off that day, and...
Just spent the last 45 minutes on a conference call.
-dealer
-rav
-myself
-ford credit
We all conversed.
Heres the result. The dealer NEVER submitted the new finance application. They were instructed by RAV to secure new financing and they didnt.
From what RAV told the group, once the...
Lol I am about to come UNGLUED.
The dealer talked to the manager of RAV. The dealer asked that RAV send an email confirming. That was two or so hours ago. Called the dealer, and they have not received a SIMPLE email.
Tried calling RAV, the manager is magically in a meeting. My case worker...
Called the dealer again. The manager of RAV did get a hold of them. I guess they asked him to email over information regarding the financial portion so they have paper proof. Once the dealer gets that, and the GM signs off on it I can get the car.
Not sure if this is going to be a today thing...
Yea no kidding.
I called the manager of the RAV department back just now, and he said that he would call the dealer himself.
So, in theory, just waiting on a call from the dealer. I apologized to the manager, and told him that I just really trying to get my car today. He didn't seem...
I would have thought the case handler would have called by now, but, still nothing. I called the dealership to let them know that they should be expecting a call today, and he said he still hasn't gotten a call, but he will call me as soon as he gets off the phone with them.
I mean, really...
Pretty crazy, this thread has almost 9,000 views. My story certainly has gone around. I will probably make a little youtube video dedicated to my experience with this whole process as well, and I will probably be writing to Ford to let them know how awful of an experience this has been as well.
Well, I called the manager of the RAV department. He said he is going to pull the file, hand it to the case worker, and have her call the dealership TODAY and let them know that everything is set, and they can release the vehicle.
Once again, I was the one who had to bark up the tree, but...
I did test drive it last week, and it drove great, no ticking or anything like that. I do plan to put the first 1000 miles on it, and then change the oil since it has been sitting. I would change it sooner, but I am sure there are break in additives in the oil.
I did get on the car on the...
I COULD have done that, but it would have prolonged the process even further.
I ran the VIN on the new car, and it was produced oct. 2017, so my nerves are pretty high now.. :doh:
Yea that is a tough call. I hope that my 2018 is problem free. I just ran the VIN and found out that it is an early production(oct 2017) and its been sitting since then. Makes me nervous. I think I am going to to the break in 1000 miles on it, and then have the oil changed because its been...
Certainly hope so.
I am honestly at the point where I am not even excited to get the car anymore.. Its pretty bad lol.
I SHOULD have pursued a buy back instead of replacement, and gone with something else honestly. That thought might change when im driving the new car home, but at this...
They go by the states lemon laws. In my case, the only thing i have to pay is the difference between the two vehicles. Because the old vehicle was financed, it makes it more difficult though. I did not have any mileage fees to deal with because my state does not charge mileage fees under...
Glad I can help. I cant speak on anything lemon law related, so I honestly don't know if that is going to be a faster route to go. Depends on the state and laws from my understanding.
For the $43,000 that I just signed paperwork for yesterday ON THE NEW CAR, there are PLENTY of other...