We are going to find out here pretty soon who has more weight when it comes to warranty. I have fired another warning shot to Beechmont Ford about a lemon claim and they want to deflect it to Roush.
Day 39 no end in sight.
Tindol has put 83 miles on my car and managed to use 3/4 tank of gas doing it. My son actually spotted my car on the highway while he was out driving yesterday.
Latest word:
"Tech has sent over info to Roush for the knock sensors, we did add fresh 93 octane...
The last text from the service adviser. After reading this I had to set the phone down and walk away for a couple hours. I followed up a couple hours later asking if the new tune was installed yet and did not get a response.
"This is what we are seeing normal driving. This will cause the...
I never put all my eggs in one basket lol
In this case though the shown starts and drives match with the attempted fixes. If by chance there were other fixes attempted this will also highlight the main issue which for me is lack of communication. There has only been a couple times I was...
I actually asked the dealership i bought from if i paid shipping to them to fix it if they would pay shipping back to me. They said they would look into it and get back to me monday.
More lip service today. I will say at this point the service adviser at Tindol has changed her attitude and is not happy. They were supposed to install a tune today but the car was never started. I asked if it was installed and did not get a response. I have started documenting everything I...
another swing and a miss from Tindol.
I was excited to go out and drive the car with the tech to pinpoint the issue and get a fix going. unfortunately I was ignored by Tindol last night and when I followed up this morning I was told they will not send a tech out with me and that they can...
absolutely speechless now. This entire time Roush has been chasing an issue that does not exist. Tindol took it upon themselves to determine it has a rough idle on cold start. I never once experienced that. You guys as my witness i have been very specific of the what, how and when of this...
As of this morning Tindol said they heard from Roush and before the first tune was put on there was a code for ignition coil circuit which has been looked over up until today. They were going to look into that and take to PCM and BCM back to stock and install another Roush tune.
When i...
Beechmont Ford kind of made it sound like it was not gonna fall under lemon law until they can determine if it was a Ford issue or a Roush issue. If it turns out to be a Roush issue then its up to Roush to make it right.
Beechmont ford has stayed true to their word on day one. They kept in contact and put pressure on Roush. Maybe not enough though. Roush asked for my contact info and said they would call me but never did. Beechmont did send me a copy of an email they got from Roush stating they are not...
I have been. I have not told Tindol that i have been doing that. Im not sure if they can disable communication to the app. Its really the only way i can keep tabs on the car so i dont want it disabled. i wish i would have turned location services on before i dropped it off though cause based...
I gave Tindol Ford every opportunity to update me today but they did not. I had to reach out to them after i checked my ford pass and saw the car had been driven another 8 miles. Shocker the plugs did not fix the car.
I then called ford and asked about starting a lemon claim. They said they...
Beechmont Ford did call me back but didnt mention anything of lemon law at this time. They said they would call Roush and see if they could get some insight. That was this morning but no return call yet.
I did call Tindol Ford and asked why the car hasnt moved today. They said the spark...
put a little pressure on the dealership i bought the car from. I left a message for them to call me about replacing the car. I did get a call back this morning saying the sales guy will return my call around 9 this morning.....
id much rather them fix this car but at the rate the dealership...