Issues with Sync 2 Update to 5.9

[pappy72]

I have a 2017 Base GT that I have been trying to update the SYNC 2 system from 5.1 to 5.9. I entered my VIN, and downloaded the ZIP file per Fords instructions. Formated a blank USB, and copied the files as it stated. I plug it in and nothing. Fords site states that I should have 2 files and a folder containing Cabinet files. I have all the files but the dontindx.msa file. instead I have a file - install.lst. Anyone had the same issue?

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[eddison]

Make sure the USB is formatted FAT32. Otherwsie, try another USB drive.

 

[Bikeman315]

I have a 2017 Base GT that I have been trying to update the SYNC 2 system from 5.1 to 5.9. I entered my VIN, and downloaded the ZIP file per Fords instructions. Formated a blank USB, and copied the files as it stated. I plug it in and nothing. Fords site states that I should have 2 files and a folder containing Cabinet files. I have all the files but the dontindx.msa file. instead I have a file - install.lst. Anyone had the same issue?

If you have a 2017 you should have Sync 3.0. What did you download?

 

[pappy72]

I have a base GT. Still running the Sync 2. Currently have 5.1. Fords site said I can update to 5.9. Tried downloading again on a windows pc with a different USB. Car still can’t see my usb. Just going to bite the bullet and take it to the dealer.

 

[Bikeman315]

I have a base GT. Still running the Sync 2. Currently have 5.1. Fords site said I can update to 5.9. Tried downloading again on a windows pc with a different USB. Car still can’t see my usb. Just going to bite the bullet and take it to the dealer.

Sorry, my bad. Didn’t think about you having a base car. Does the USB input work with music? Just wondering if the input might have failed.

 

[Multitask]

I have a 2017 Base GT that I have been trying to update the SYNC 2 system from 5.1 to 5.9. I entered my VIN, and downloaded the ZIP file per Fords instructions. Formated a blank USB, and copied the files as it stated. I plug it in and nothing. Fords site states that I should have 2 files and a folder containing Cabinet files. I have all the files but the dontindx.msa file. instead I have a file - install.lst. Anyone had the same issue?

The donotindx.msa is not really needed, what it does it tell the unit not to index the flash drive. it is a 0 size file

I know they talk about USB 3, try it with an older USB 2 drive. It will go slower but might be more stable.

Is there any reason you are updating?

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