involutions
Well-Known Member
- Joined
- Sep 27, 2019
- Threads
- 9
- Messages
- 64
- Reaction score
- 7
- Location
- Northeastern U.S.
- First Name
- Tommy
- Vehicle(s)
- 2015 Mustang GT
Whipple Customer Service is Five Star in my book.
Did you have an actual problem with driveability, and they solved it? Or did you have a minor issue, like a bolt missing from your kit, or a question about installation?
The main focus of this thread is that a known driveability issue has still not been resolved and Whipple isn't taking care of that. Customers end up paying for different tunes.
But speaking of customer service, I'm here posting because they won't respond to my emails unless I call several times, they won't return my phone calls when I'm told to leave a message, and when I asked to speak with the sales manager I was told that he was "on the phone long distance, overseas, and it's going to be a while."
Whipple, if watching, feel free to get back to me...
Sponsored