Cati
Well-Known Member
- Joined
- Nov 21, 2015
- Threads
- 38
- Messages
- 585
- Reaction score
- 183
- Location
- U.k. Down sarf
- Vehicle(s)
- 2015 get v8 ucl mag grey & e93 m3 cp
- Thread starter
- #1
Dear Andy
Can you please do something about your dealers. Most of us have come to ford from other makes because we love the mustang . I am sure you how your new signature car will add cred to the brand and hopefully tempt us to buy more ford products and be ambassadors for the brand
Based so far on I have my doubts my saga is as follows
1. Picked car up and it was meant to have been super inspected as it was delayed leaving the us. All was god except the chrome window trim had massive gaps at join. Sales man who had just taken 35k said leave it with me I will sort
2. Two months later nothing done so called up and said oh need pictures blah blah . So provided those and then booked in for work to be done
3. Eventually Windows turned up booked car in. Turned up buggered up appointment was meant to be job that day. So I could wait For it. Tech said I know nothing and then could not do it as Window fitter not booked. Tech was also quite seriously rude as well and he got both barrels don't need to sworn at as a customer thank you
4. Work done. Rather than replace whole trim just replaced half. Guess what bit replaced seems not be the problem. They also buggered up the fitting. They gave me a free oil change to make up for the swearing but didn't stamp the book or provide paper work as they don't do that...really
5. Took more pictures and then booked in last week. They pick the car up, mention another problem with the camera . Car comes back still with the same Windows. Oh we don't have the Windows yet. Seriously if these are your best dealers I don't know what the worst is
I never thought I would say this.... Come back Bmw all is forgiven you might screw every last penny out of me but at lest stuff is done on time, when they say so and they respect customers who buy their flagship cars
This car deserves better service and I hope you can do something about . I have not mentioned names but if you pm me I will provide it
To everyone else . Can you do single post below of your stories so we can get a good picture of the good and the bad dealers
Can you please do something about your dealers. Most of us have come to ford from other makes because we love the mustang . I am sure you how your new signature car will add cred to the brand and hopefully tempt us to buy more ford products and be ambassadors for the brand
Based so far on I have my doubts my saga is as follows
1. Picked car up and it was meant to have been super inspected as it was delayed leaving the us. All was god except the chrome window trim had massive gaps at join. Sales man who had just taken 35k said leave it with me I will sort
2. Two months later nothing done so called up and said oh need pictures blah blah . So provided those and then booked in for work to be done
3. Eventually Windows turned up booked car in. Turned up buggered up appointment was meant to be job that day. So I could wait For it. Tech said I know nothing and then could not do it as Window fitter not booked. Tech was also quite seriously rude as well and he got both barrels don't need to sworn at as a customer thank you
4. Work done. Rather than replace whole trim just replaced half. Guess what bit replaced seems not be the problem. They also buggered up the fitting. They gave me a free oil change to make up for the swearing but didn't stamp the book or provide paper work as they don't do that...really
5. Took more pictures and then booked in last week. They pick the car up, mention another problem with the camera . Car comes back still with the same Windows. Oh we don't have the Windows yet. Seriously if these are your best dealers I don't know what the worst is
I never thought I would say this.... Come back Bmw all is forgiven you might screw every last penny out of me but at lest stuff is done on time, when they say so and they respect customers who buy their flagship cars
This car deserves better service and I hope you can do something about . I have not mentioned names but if you pm me I will provide it
To everyone else . Can you do single post below of your stories so we can get a good picture of the good and the bad dealers
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