2015-2016 Tech Pack and Base GT350 Cooler Solution Discussion

[bmailpb]

Your email to [email protected] will go to one of his multiple secretaries, who will read the email and then send it to the circular file.

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[lemers]

Your email to [email protected] will go to one of his multiple secretaries, who will read the email and then send it to the circular file.

If they ignore it or not. It's still our due diligence to send it.

 

[_M_]

Do you know the process of starting a class action lawsuit?

Not really, but I do know people that do.

And to be clear, in the original communication to Fields I would be courteous but very specific. Including timeline of events of when it happened and how it happened, include other examples, specific examples, not hearsay. And state that I'm sure someone in his position would want to be aware the way Ford customer service and ford performance is handling the situation.

I would ask for a reply with a reason as to why Ford hasn't addressed the issue to date within a specific time frame, say two weeks, and that if you don't hear from him by then, that you and other GT350 owners will be forced to take other actions to resolve this. Also ask what is the solution that Ford will be providing to owners.

If you can, put a read receipt on your email.

One other question. How many owners have filed a complaint on the NHTSA website? Best to officially start tracking it outside of the forum. Typically NHTSA is the best government body to file a complaint with.

 

[firestarter2]

As I said before what do you want Ford to do?

The actual issue?
Is it limp on the street?
Is it in ability to do 30 minutes on the track?
Is it a safety issue?
Etc

How can you send a email with out as a group deciding this? Let alone plan a class action law suit

 

[lemers]

As I said before what do you want Ford to do?

The actual issue?
Is it limp on the street?
Is it in ability to do 30 minutes on the track?
Is it a safety issue?
Etc

How can you send a email with out as a group deciding this? Let alone plan a class action law suit

Why cant all of those be the issue?

Those are all symptoms caused by the same problem the car easily over heating.

 

[crazyfish]

Just keep in mind that if you do establish some line of communication with them, the mere mention of any legal action will cause them to immediately cease communication with you as it then because a matter of CYA and talking through lawyers.

Agreed! That is why I tried to work with Ford and the dealer. 10 weeks today nothing resolved. I really think the strategy now with them is admit nothing and keep pushing them off. And in my case sometimes the fix or repair creates more damage and that is where I'm at. The original resolution created more problems with the car and now no one at Ford or the dealership wants to deal with it. Just a bad situation for all. Thought Ford may stand behind their product one way or another for all of us.

I would of rather had ford say car has 1 year warranty but really this car is specialized and limited limited production and if you are not a mechanically inclined person or have a qualified mechanic do not buy it. Just like the original Shelbys.

Lots of Marketing and all BS

 

[firestarter2]

Why cant all of those be the issue?

Those are all symptoms caused by the same problem the car easily over heating.

If its a safety issue it need to be quantified. How many cars have hit limp on the street. Is limp mode even dangerous on the street? etc

If its a false advertising issue that obviously harder to prove then a safety issue. What exactly was false, what are the timelines etc?

You say easily over heats is that true? If ford says fine bring the effected cars in that over heated on the street. How many owners do you have? etc

Just saying some house keeping needs to be done.

What I dont want to happen is email is sent FORD responds and you find out 5 owners have hit limp on the street. FORD pulls the logs and see the limp was really on a track.

OR

Ford says fine we will raise the LIMP temperature 20 degrees.

 

[5.0 435]

I posted twice on the ford social media and never got an email confirming. This was 4 days ago. My first post was about the limp mode which could be consider negative. The second post was positive and nothing to do with limp mode. If ford can't fix your car then nobody can. If you change anything on your car ford could tag your car for no warranty for that part .....like the transmission. This would follow your car forever. The only way a second buyer could determine this is to run a service report from ford. I'm not sure if this would show up on a car fax, the wording might. This could have a deminished value on your car. Kelly blue book already values a tech car $2K less then a track car. Ford has to remedy this condition because it's not going away anytime soon. These tech/ base cars could face a deminished value in the future.

 

[Deranged1]

Don't get it out of sorts man, I love my car, it is far better in every way than any Mustang GT made. I've owned way too many cars to list all makes and models. This car is one of the most fun and capable I've ever had. I'm not done with Ford at all. This issue is just a minor set back to me. My biggest issue is really with people saying "you should have know a tech car wasn't made for the track".... Hello, it's a Shelby GT350, it should have no issue at the track. That being said it's a non issue really. Would I like Ford to fix it, sure, if they don't I'll just do it myself if the need ever arises.

It is a very capable car until you TRACK it. Lmao, Anyway, it is pretty sad that you could take any GT Mustang to the track and outlast a GT350 Tech or Base. FORD SHOULD BE EMBARRASSED REALLY!

 

[lemers]

If its a safety issue it need to be quantified. How many cars have hit limp on the street. Is limp mode even dangerous on the street? etc

If its a false advertising issue that obviously harder to prove then a safety issue. What exactly was false, what are the timelines etc?

You say easily over heats is that true? If ford says fine bring the effected cars in that over heated on the street. How many owners do you have? etc

Just saying some house keeping needs to be done.

What I dont want to happen is email is sent FORD responds and you find out 5 owners have hit limp on the street. FORD pulls the logs and see the limp was really on a track.

OR

Ford says fine we will raise the LIMP temperature 20 degrees.

Just remember there is a legally requirement and there is an ethical choice.

Ford can drag this out in court or we can just give up on Ford doing anything.

But the more time and effort I have to put into solving Ford's engineering mistake, the less business I will bring them in the future.

FORD DID NOT SELL THE IDEA TO DRIVING THIS CAR AT 60 MPH, THEY SOLD THE IDEA OF A CAPABLE SPORTS CAR.

 

[Mystic_Cobra]

If its a safety issue it need to be quantified. How many cars have hit limp on the street. Is limp mode even dangerous on the street? etc

If its a false advertising issue that obviously harder to prove then a safety issue. What exactly was false, what are the timelines etc?

You say easily over heats is that true? If ford says fine bring the effected cars in that over heated on the street. How many owners do you have? etc

Just saying some house keeping needs to be done.

What I dont want to happen is email is sent FORD responds and you find out 5 owners have hit limp on the street. FORD pulls the logs and see the limp was really on a track.

OR

Ford says fine we will raise the LIMP temperature 20 degrees.

If the car goes into limp mode on the street, then it needs be to taken to the dealer for service. You should ALSO contact Ford Customer Service as a backup.

If it goes into limp on track, it will be tougher to argue. YES, I know it is a track car.

 

[crazyfish]

It is a very capable car until you TRACK it. Lmao, Anyway, it is pretty sad that you could take any GT Mustang to the track and outlast a GT350 Tech or Base. FORD SHOULD BE EMBARRASSED REALLY!

I have a base and have NEVER hit limp mode on the track and running multiple 40 minute sessions in the same day. As I posted this is a car by car basis!
I agree that data is needed to provide the right info.
Do I want coolers on my car? Yes. Who wouldn't? Longevity of the car and parts.

If we all could find active owners to build the data that would help.

Also I personally know of 1 R and a track pack car that go into limp mode. R is long gone and sold. Track pack has constant issues. My base does not go into limp mode on track. So where do we start.

I am here to support your fight because I have cosmetic and fit issues and have been left in the lurch as well. All of us have problems one way or another.

I believe this car has a complete overall quality control issue across the board. I was willing to sacrifice some fit and finish issues for a mechanically sound car. That is what I started with but now the car has been getting fixed by the dealer only to find out the car had very very little clear on it and car needs new clear and other items. Just lack of quality control.

I agree with calling in on the same day with vin# and what the problems are. Bar none! Problems and issues are first and foremost. Granted car cutting out and going into limp mode may be dangerous and safety is first.

Someone get info together on how to organize and when are we contacting the same contact on what day. I agree seeing 200-500 phone calls and emails coming over in a day would be aggravating. Give them 3 weeks and do it all over again and again. Also we have to keep it civil!

I'm here and in.

 

[lemers]

If the car goes into limp mode on the street, then it needs be to taken to the dealer for service. You should ALSO contact Ford Customer Service as a backup.

If it goes into limp on track, it will be tougher to argue. YES, I know it is a track car.

Its just Firestarter doing what Firestarter does. He has a Track Package GT350 and no issues, so he thinks that we shouldn't be blaming Ford for our issues. Every time someone places blame on Ford, he is here stirring the pot the his irrelevant input that is repeated over and over.

 

[firestarter2]

Its just Firestarter doing what Firestarter does. He has a Track Package GT350 and no issues, so he thinks that we shouldn't be blaming Ford for our issues. Every time someone places blame on Ford, he is here stirring the pot the his irrelevant input that is repeated over and over.

How is saying defining an approach and a satisfactory outcome irrelevant?

Some of you are way too emotional and its just going to hurt the people who have issues

 

[lemers]

How is saying defining and approach and a satisfactory outcome irrelevant?

No, you discounted us by applying impossible requirements that we cant get unless we start a lawsuit and get the information of every GT350 owner and interview them. Honestly, without hiring a lawyer to pursue that line of information we cant provide it to Ford.

If Ford feels they ethically owe us nothing and don't want to provide a adequate solution, there does seem to be owners willing to take it to the courts to see if they are legally required to provide us with the "most track capable Mustang".

I just know that since you do not have any part of this financially, you must just be making the same argument because you like the attention. I believe in internet speak those people are called Trolls.

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