2015CoyoteV8
Well-Known Member
- Thread starter
- #1
If your sales person didn't respond to your contact requests (via email or phone call), or messages left asking for him to call when you go to the dealership and speak with the sales team...would you pull the plug on your order when you are 10-12 days out from delivery and just let the car go to stock?
It's just minor questions - for example asking about possibly getting x-plan pricing (even though it's after the fact of ordering since I didn't know about it before hand. It's a long shot I know but he won't respond so I can't even get an answer). And needing confirmation that he saw my email asking for holes to not be drilled in the front bumper when it comes off the truck.
Every time I call to ask questions, I get the vibe they are just irritated with me asking things. I'm getting the car exactly how i wanted it, and it's almost here...why complain right? And for $1000 below MSRP as one of the managers took it off the top when I put in the order. So it's not a bad deal. No incentives have been discussed, or financing deals decided yet.
I guess I'm not sure if I'm asking too much in the way of customer service for a $40,000 car. I'm on the verge of saying f@$! it and saying sell the car to someone else and starting over at a new dealership.
Am I being a brat? Thoughts please...
Drive fast, pass on the right. [emoji594][emoji100]
It's just minor questions - for example asking about possibly getting x-plan pricing (even though it's after the fact of ordering since I didn't know about it before hand. It's a long shot I know but he won't respond so I can't even get an answer). And needing confirmation that he saw my email asking for holes to not be drilled in the front bumper when it comes off the truck.
Every time I call to ask questions, I get the vibe they are just irritated with me asking things. I'm getting the car exactly how i wanted it, and it's almost here...why complain right? And for $1000 below MSRP as one of the managers took it off the top when I put in the order. So it's not a bad deal. No incentives have been discussed, or financing deals decided yet.
I guess I'm not sure if I'm asking too much in the way of customer service for a $40,000 car. I'm on the verge of saying f@$! it and saying sell the car to someone else and starting over at a new dealership.
Am I being a brat? Thoughts please...
Drive fast, pass on the right. [emoji594][emoji100]
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