Spa2k
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I know this is the Mustang forum, and I'm very excited to get a screaming 8250 RPM Shelby, however, for comparison sake, I bought a certain car from another American manufacturer a few years ago, similar situation:
New car, never been built before, different front clip, brand new engine, different tires, brakes, frame etc.
When they assigned the serial number last of January they told me my car would have the "marriage" of chassis and body on March 30 at 12:30pm. I arranged to go the factory and watch it being built and March 30 at EXACTLY 12:30pm the body came sliding down the rails and mated up to the chassis. AND one week later I picked the car up.
So, I am super excited to get my hands on this incredible car, but COME ON Ford! Get it together!
That's not a fair comparison. I paid the $850 (then) to watch my Corvette being assembled on a Buyers Tour in Bowling Green too, but there's nothing comparable between that low-production plant and and a high-volume plant like Flat Rock. (Plus, there's no independently funded Mustang museum a couple of blocks from the Flat Rock plant that offers a museum delivery program like the National Corvette Museum does.) The Corvette plant is set up for daily tours and includes the special Buyers Tours as part of its business plan for generating revenue.So, I am super excited to get my hands on this incredible car, but COME ON Ford! Get it together!
The whole Corvette experience start to finish is totally different from what's available as the Mustang experience, and it doesn't seem Ford is interested in changing that (although events like the Track Tours certainly are appreciated). A better comparison would be how Chevy handles Camaro customers, which is much closer to how Ford handles Mustang customers - and is nothing special.
OTOH, I absolutely agree that from a public relations and customer satisfaction standpoint Ford is doing a really lousy job with GT 350 buyers.
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