Cobra Jet
Well-Known Member
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I don't know if any of you have seen or read the article (which has an online post date of April 2017):
http://www.autonews.com/article/20170402/OEM02/304039926/quality-takes-toll-on-ford-exec-bonuses
Execs lose their bonuses due to Ford scoring only total 52% on Quality as defined by:
Actually I'm glad that New Ford Owner responses to their lacking of "Quality is Job 1" is hitting their Exec bonuses - because just from this site alone, the poor Quality found on the S550 and MANY warranty repair claims is outrageous.
http://www.autonews.com/article/20170402/OEM02/304039926/quality-takes-toll-on-ford-exec-bonuses
Execs lose their bonuses due to Ford scoring only total 52% on Quality as defined by:
Ford measures quality in three ways: things gone wrong at three months of ownership, customer satisfaction at three months of ownership, and warranty spending per business unit. Each of those three metrics is recorded for Ford's five business regions: North America, South America, Europe, Middle East and Africa, and Asia Pacific.
Ford hit 41 percent of its goals for things gone wrong, 27 percent of its customer satisfaction goals, and 88 percent of its warranty goals.
Actually I'm glad that New Ford Owner responses to their lacking of "Quality is Job 1" is hitting their Exec bonuses - because just from this site alone, the poor Quality found on the S550 and MANY warranty repair claims is outrageous.
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