I apologize for your experience, we have since made alot of adjustments to our staff here and have alot of new smiling faces that love helping our customers and will do their best to do so.
You guys should do the right thing and give OP his money back for the repairs.
Agree, the OP should be reimbursed for something after all of this. I had a crappy experience with a corvette build years ago and another shop went out of their way to fix the issues for free (caused by another shop) and gained a customer for life when I still had the car. Word of mouth and great customer service still goes a long way.
I agree 100%,OP is not responsible for all your turn over in your work force with all those new smiling faces going forward.
The problem occurred from a factory part failing in the engine, nothing tune related, nothing that the customer did himself, just bad luck with bad gas PERIOD. You cant get garbage gas and expect a 11:1 Engine to live with stock parts.
I guess OP forgot to mention all that to us. Got to love the internet!The problem occurred from a factory part failing in the engine, nothing tune related, nothing that the customer did himself, just bad luck with bad gas PERIOD. You cant get garbage gas and expect a 11:1 Engine to live with stock parts.
So here goes, customer went to a dyno day. The dyno operator said to the customer its knocking excessively. He made one more pull and still heard knock (WHICH WE VALIDATED THE CUSTOMER STORY IT IS TRUE). We seen the graph the second run has spots in the graph that had 40 HP difference. Why because the Knock sensor was pulling as much as it could out. But if the gas was literally 87 Octane or not 93 this stuff happens.
Now the customer came back to us and we re-dynoed it and low and behold the factory knock sensor was actually adding timing? Why cause this was several days or week later and the customer had been through the bad tank of gas and it was doing what it was supposed to with correct gas. And no there was no drops in the graph or sounds of knocking when it returned. But unfortunately the damage was already done. Read any car that requires premium gas owners manual and you will see it is required to run premium! Anything other than this can RESULT IN SEVERE ENGINE DAMAGE.
I'm sorry you want to blame Livernois for all this nonsense but in this case we have a smoking gun verifying that there was audible knock from another shop. This happens places get bad gas. I dont know what to tell you we have hundreds of these tunes and these kits out there with no issues.
Look we did what we think is the right thing to do gave the customer a smoking deal on the engine because of what happened. Stop with the nonsense.
Also this car has made over 600 RWHP now and will most likely make even more we are setting the thing to run close to 8000 RPM.
And we are going to make sure the customer drives this car before its released to ensure the drive ability is dam near perfect.
I started this original post to get feedback from people about what might have happened and not to knock anyone. If you read all the posts you'll realize I fully disclosed what occurred. The feedback from LMS is partly correct. My
Re-read the posts.
I don't remember a post that said anything about taking it to dyno day and it knocking really bad on the 1st pull than doing a 2nd pull anyway.
Your own words OP from post #26.
If you look at the graph the number continues to climb, this cars not done and still has some more in it, will update with final numbers upon completion!
So you gonna make more power by going to 8k. Hmmmmmm why is not making more at 7300 then same car with no cai or race short block lol.
