What can I expect on collection day ??

[Spider]

When I collected the BMW the car was covered with a bespoke black and white car cover and dramatically unveiled in the showroom in front of the sales room staff and then we received gifts and a huge bunch of flowers for the wife.

With the Range Rover it was a bit less dramatic but they were very professional and my wife again got flowers.

Both of these purchases were repeatedly followed up by the sales staff who couldn't have been more helpful.

I really don't know what to expect with the Mustang. The sales person I'm dealing with a wonderful guy, very helpful, genuinely converted enthusiast originally from a non-ford dealership but I get the impression that the business is more used to selling convenience orientated off the shelf supermarket euro-boxes rather than true enthusiasts cars. They don't mind me asking technical questions and me changing the spec a couple of times but they certainly don't seem be as attentive as I'm used to. But they will probably prove me wrong at the unveiling...

Cars might be looked at differently in Australia but 99% of cars in the UK seemed to be sold based on cost/mile and residual value. Very dull.

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[deep south]

Many years ago my wife bought her first new car - an Astra and she got a bouquet and a bottle of wine. Never happened since; when she bought her latest C3 I had a word with the sales guy in advance and he said they hadn't done that kind of thing for years. She wanted to feel "special" so I popped in a few days before and slipped him the cash so she had a full tank, flowers and wine. She was over the moon and the dealer principal rang me later as they are now thinking off reinstating that as aa sales differentiator...

For my mustang I did get a demo of the key systems, sync 2, a mustang key ring and about a gallon of petrol.... But I left with a huge smile on my face which hasn't really gone yet...

 

[McXtravert]

Was presented with a bunch of flowers for the Mrs and a full tank of petrol for me.

 

[browny]

Last Thurs (1st Sept) at 10am was my collection day. Car was parked outside the dealership reception area. Car looked mighty fine if I do say so myself !! Found a very very slight stone chip... or 'paint fault' (paint guys words) above the petrol filler cap. Paint guy telling me it would be better off left as it was, I insisted he sorted it. Eventually did sort it.

From getting there to leaving I was about 1hr 30mins. No freebies, no Mustang keyring or anything, apart from a dealership keyring.

Now waiting for Ford in Dagenham to decide whether the shoddy paint/under seal situation can/will be sorted by them.

 

[Kristian87]

Paint guy telling me it would be better off left as it was

In other words "I can't be arsed" FFS

Congrats by the way - looks awesome :cheers:

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