ImpactS550
Member
- Joined
- Apr 11, 2016
- Threads
- 1
- Messages
- 13
- Reaction score
- 4
- Location
- Oconomowoc, WI
- Vehicle(s)
- 2016 3.55 GT Prem Fastback
- Thread starter
- #1
Hello all, new to the forums, just placed an order for my first Mustang!
As a prospective Mustang owner (and forum member at the time ) I lurked / read DIB was being discontinued for MY17, I rushed in to sneak my order in!
All of my options picked out, I give the go ahead to place my order at a very respectable price, all is great... that's where the fun seems to end..
3/30 Upon 'ordering', my sales rep returns with a sheet that states the selected options. The first thing to strike me odd, in bold 'this is a preview of an order, order not submitted to the ordering banks'. I was in that initial 'ordering honeymoon phase' being excited.. I over looked it.
Getting home, looking at the paperwork again (minimal), it struck me odd that I had no real confirmation... I called.
My sales rep reiterated my order specs and assured me that everything was taken care of.
4/1 Monday morning. Alleged last day to order MY16's, I start to worry that my order may not in fact be placed (was thinking good bye DIB Mustang :rant I leave my sales rep a text to get ahold of me, several hours later I leave an email (be it I received no response). Hours later, I'm freaking. (Insert any stage 5 crazy clinger meme here). I stopped in towards the end of the day, surprised my sales rep at his desk requesting a DORA. Unfortunately I being still not all together, was turned around and assured with another printout of a preview of an order. For my sake, I calmed down. Still really unsure...
A week later, I give a sales manager a call asking for confirmation of order. First I ask for order and dealer code (for COTUS). Got it no problem. After reading everyone is getting priced DORAs with their order, I asked where is mine? I was told it was shredded.
Since then until tonight, I've been hitting up COTUS for salvation (be it all I have to go on is 'everything is good'), tonight I cracked the code and got through into COTUS finally. Now here's the 'code' part of it...
My logical side says when COTUS asks for last name, I would put ...my... Last name.. :shrug:
But it doesn't work. Tonight I put in my sales rep's last name, .. It worked..
By any chance, could have my rep purchased the car? Or did they circumvent the :ford: system and lied as if it were an employee purchase? Maybe even A-Plan to turn around and sell it to me higher to make profit? This just doesn't sit right with me.. :shrug: :(
Figured my name would be on the order?
I may be highly skeptical, and over paranoid. I just really didn't want to lose out on my new deep impact addiction.
Any thoughts?
As a prospective Mustang owner (and forum member at the time ) I lurked / read DIB was being discontinued for MY17, I rushed in to sneak my order in!
All of my options picked out, I give the go ahead to place my order at a very respectable price, all is great... that's where the fun seems to end..
3/30 Upon 'ordering', my sales rep returns with a sheet that states the selected options. The first thing to strike me odd, in bold 'this is a preview of an order, order not submitted to the ordering banks'. I was in that initial 'ordering honeymoon phase' being excited.. I over looked it.
Getting home, looking at the paperwork again (minimal), it struck me odd that I had no real confirmation... I called.
My sales rep reiterated my order specs and assured me that everything was taken care of.
4/1 Monday morning. Alleged last day to order MY16's, I start to worry that my order may not in fact be placed (was thinking good bye DIB Mustang :rant I leave my sales rep a text to get ahold of me, several hours later I leave an email (be it I received no response). Hours later, I'm freaking. (Insert any stage 5 crazy clinger meme here). I stopped in towards the end of the day, surprised my sales rep at his desk requesting a DORA. Unfortunately I being still not all together, was turned around and assured with another printout of a preview of an order. For my sake, I calmed down. Still really unsure...
A week later, I give a sales manager a call asking for confirmation of order. First I ask for order and dealer code (for COTUS). Got it no problem. After reading everyone is getting priced DORAs with their order, I asked where is mine? I was told it was shredded.
Since then until tonight, I've been hitting up COTUS for salvation (be it all I have to go on is 'everything is good'), tonight I cracked the code and got through into COTUS finally. Now here's the 'code' part of it...
My logical side says when COTUS asks for last name, I would put ...my... Last name.. :shrug:
But it doesn't work. Tonight I put in my sales rep's last name, .. It worked..
By any chance, could have my rep purchased the car? Or did they circumvent the :ford: system and lied as if it were an employee purchase? Maybe even A-Plan to turn around and sell it to me higher to make profit? This just doesn't sit right with me.. :shrug: :(
Figured my name would be on the order?
I may be highly skeptical, and over paranoid. I just really didn't want to lose out on my new deep impact addiction.
Any thoughts?
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