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Question for Jeff @ Ford Service, do I need another case number?

rvlyssup

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Our GT has another issue unrelated to the rear glass redo.

Currently she has 768 miles on the clock; This past Monday, I noticed slippage of the (drivers) left side rear tire as I pull out from the gas island, on my way home (60 miles) from the dealership to have the rear glass looked at. I figured it was due to a slick spot, like when people spill gas unto the pavement. As I pulled out of the gas station itself unto the street, I heard rattling on the right side rear, similar to when one kicks up gravel inside the wheel well. No sound for the remainder of the trip home. I did not drive the car until the next day Tuesday.

From Tuesday until today, the slippage and rattling sound coming from the right side is now constant. Now it will only happen when I pull away from being parked or when backing out of a parking spot or my driveway. Also, this seems to happen a lot when I am executing a turn; be it merging into traffic or 2 or 3 point turns. (leaving a parking spot) However, it does not happen when I am making normal left or right turns or from normal driving. The slippage is now a clunk / thud sound, similar to a locking differential or loose half-shaft CV joint. I first thought it was maybe a loose lug nut but lugs on both rear wheels are properly torqued.

Our GT has not been driven hard or even spirited. No launch control, line lock, or track apps have been used. Just normal "Driving Miss Daisy" type driving. So I do not see a reason why the rear end is doing this now.
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FordService

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Our GT has another issue unrelated to the rear glass redo.

Currently she has 768 miles on the clock; This past Monday, I noticed slippage of the (drivers) left side rear tire as I pull out from the gas island, on my way home (60 miles) from the dealership to have the rear glass looked at. I figured it was due to a slick spot, like when people spill gas unto the pavement. As I pulled out of the gas station itself unto the street, I heard rattling on the right side rear, similar to when one kicks up gravel inside the wheel well. No sound for the remainder of the trip home. I did not drive the car until the next day Tuesday.

From Tuesday until today, the slippage and rattling sound coming from the right side is now constant. Now it will only happen when I pull away from being parked or when backing out of a parking spot or my driveway. Also, this seems to happen a lot when I am executing a turn; be it merging into traffic or 2 or 3 point turns. (leaving a parking spot) However, it does not happen when I am making normal left or right turns or from normal driving. The slippage is now a clunk / thud sound, similar to a locking differential or loose half-shaft CV joint. I first thought it was maybe a loose lug nut but lugs on both rear wheels are properly torqued.

Our GT has not been driven hard or even spirited. No launch control, line lock, or track apps have been used. Just normal "Driving Miss Daisy" type driving. So I do not see a reason why the rear end is doing this now.
I've updated your case notes, and sent a message to your CSM, letting her know about the additional issues. She should be following up with you today. No need for an additional case. :)

Jeff
 
 








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