They arrive in Zeebruges, get the lousy under-seal there, then get back on a ship to Antwerp for customs clearance. Then they go by truck or train (not sure) to the Ford distribution center in Tongeren. And finally by truck to your dealer. All of this takes +-10 weeks starting from the build date at Flat Rock.
Had a similar experience, but 3 weeks :eye bulge: They would not have survived that.The car was delivered to my dealer on the 23th of June (it was supposed to arrive end of May)
On the Saturday 25th of June I went to the dealer to give them my stuff I wanted them to install (dashcam, alternative LED reverse/fog light, DD LED interior lights kit) and ask them a few more things :
- chrome delete (black vinyl stickers) around the windows
- Xvision front parking sensor : order, install and paint
- Front and rear DASHCAM : hide the wire behind roof and door panel
- Black wheels : paint the 4 premium package chrome wheels in black
- 3 windows tint
On the 30th of June I call them to know how it goes and they tell me the car is scheduled for workshop the next day but he will call me back to give me updates...
On 1st of July
no updates...
4th of July
I call and they tell me the car is at workshop and they will call me back in the afternoon. No call...
5th of July
I send an email asking for news and a precise delivery appointment! They say ok for a delivery on the 8th of July at 3pm.
8th of July
At 12.15pm I receive an email from dealer saying the car is not ready and they cancel the delivery apointment and propose the next Wednesday 13th of July.
I call them and tell them I took a day off for the delivery and bank and I was angry due to delays late and bad communication. They told me the issue was with the alternative reverse/fog LED wiring and they admit they didn't finish the wheels painting (which was supposed to be finished a while ago according to them).
Today, 12 th of July
I call them to have a new delivery appointment as they told me it would be this Wednesday. My dealer is off but after her colleague were looking for informations, she told me the car couldn't be ready before Friday 15th of July!!:frusty::frusty:
So do you think it's normal they need 15 working days- 3 weeks (not counting the weekends ) to install and do what i requested ?
I am almost getting parano and think the car might have had a problem at delivery and they try to fix it...:shrug:
Anyway I told them that i wouldn't pick the car at all if it wasn't ready this Friday (as they...of course..."forgot" to write a delivery date on my ordering contract - which is mandatory to be able to apply the rules in case of delay written on the back of the contract - for me this contract is not regular and could be cancelled by me if I want to)
(they called me up and asked if they got time till 2 o'clock in the afternoon and I could pick up the car then).
