Mjschneidy
Well-Known Member
- Joined
- Aug 26, 2022
- Threads
- 18
- Messages
- 117
- Reaction score
- 341
- Location
- SE Michigan
- First Name
- Michael
- Vehicle(s)
- 2021 Mach 1 HP, 82 GT Track Car, 73 Stroppe Bronco
- Thread starter
- #1
Do not order from this vendor !
Ordered set of Ford Performance wheels due to slightly better price and reasonable return/cancellation policy. Understood upfront parts would be ordered but when I could not get any info on status, and customer service rep asked if I wanted to cancel, I got suspicious and canceled with promise of immediate full refund. 4wks later I noticed reviewing credit card statements that I had not received the refund. Then customer service phone number goes straight to voicemail and the customer service messaging email service generates a BS response of “…..your ticket has been updated with your comments, our accounting dept will…..”. I ended up filling a claim with credit card for a full refund.
Searching reviews after the fact of the company I unfortunately found numerous similar complaints. Seems to be a scam of using your money until you take action to get it back or hopefully you forget to check for that refund.
Ordered set of Ford Performance wheels due to slightly better price and reasonable return/cancellation policy. Understood upfront parts would be ordered but when I could not get any info on status, and customer service rep asked if I wanted to cancel, I got suspicious and canceled with promise of immediate full refund. 4wks later I noticed reviewing credit card statements that I had not received the refund. Then customer service phone number goes straight to voicemail and the customer service messaging email service generates a BS response of “…..your ticket has been updated with your comments, our accounting dept will…..”. I ended up filling a claim with credit card for a full refund.
Searching reviews after the fact of the company I unfortunately found numerous similar complaints. Seems to be a scam of using your money until you take action to get it back or hopefully you forget to check for that refund.
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