Ford Approved the Buyback

[Soulja4187]

So after 8 months of dealing with the seat issue and the dealer damaging my car in the process Ford finally approved the buyback. The car sat at the dealer for a total of 72 days. Aside from the dealer not fixing the main issue, they manage to chip the paint on the passenger door, then when they fixed that they didn't put the trim around the window correctly so when the service manager tried putting it back in place he bent it so a new one was ordered. Car went back to the body shop so they could correct that but in that process they but a deep scratch on the passenger mirror cap and very deep paint chips and scratches on the A Pillar, they again fixed that but when I got the car back it sounds like they left something inside the passenger side speaker or they damaged it because it sound disgusting even when the volume level is a 3, so now I cant even listen to the radio. I had my doubts on getting another Ford vehicle but after some thinking and looking around there's no other car that comes up close to the Mustang and if they do they are impossible to get or extremely expressive, so I finally decided to pick up another Mustang. I don't know if it will be a 2020 or 2021, I honestly cant be without a car for long so if I'm able to find a 2020 with everything my car had then I will pick that up if not I guess I will be renting cars until my specs Mustang arrives. I am sad to let this car go but since the dealer was not able to fix it but also cause damage I know it will be the best thing to just let it go.

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[Soulja4187]

Oh I forgot to add that this Morning I submitted all required documents, this includes any add on I put on the car. So I send them a copy of the car shipping company I used to get the car from Georgia and tint receipts. Everything else I will be taking off since I will be getting another Mustang.

 

[NGOT8R]

Absolutely! I went through that process in 1997 (Ford had to buy back my brand new Cobra at 3200 miles due to a serpentine belt tensioner issue). I ordered a 1998 GT with a Vortech supercharger, as that particular dealership was an authorized Saleen dealer at the time and we’re installing Vortech superchargers. Sorry you had to go through that, but I’m believing the next Mustang will be problem free for you.

 

[Soulja4187]

Absolutely! I went through that process in 1997 (Ford had to buy back my brand new Cobra at 3200 miles due to a serpentine belt tensioner issue). I ordered a 1998 GT with a Vortech supercharger, as that particular dealership was an authorized Saleen dealer at the time and we’re installing Vortech superchargers. Sorry you had to go through that, but I’m believing the next Mustang will be problem free for you.

Thanks I think so to. To be honest I would have kept the car if the issue was fixed and the dealer would have not caused any damage

 

[NGOT8R]

What mods did you have on the car that need to come off?

 

[Soulja4187]

Emails from Ford

Erased!

 

[Soulja4187]

What mods did you have on the car that need to come off?

Jacking rails, led side markers, 4th rear brake light with white led, hood struts and roush cold air intake.

 

[Soulja4187]

Damage to the car

 

[mindo389]

If you can wait, go for the 2021. May as well start new. BTW, can you remove your add-ons and keep them?

 

[Bikeman315]

Well congrats on the buyback but sorry it had to get to this point. Ford should take the dealer to task for this but I'm sure they won't. Anyway best of luck getting a new car.

By the way you might want to pull down the communication with Ford. That's private between you and Ford. Best to keep it that way.

 

[Soulja4187]

If you can wait, go for the 2021. May as well start new. BTW, can you remove your add-ons and keep them?

I could leave them and ask for them to reimburse me but why would I want to buy these things again? Plus I got many of the things at a good price and I dont want to wait again for a good sale.

 

[Soulja4187]

Well congrats on the buyback but sorry it had to get to this point. Ford should take the dealer to task for this but I'm sure they won't. Anyway best of luck getting a new car.

By the way you might want to pull down the communication with Ford. That's private between you and Ford. Best to keep it that way.

You are right, thanks

 

[larr12]

Glad it was resolved. If you want another PP1 it will have to be a 2020.

 

[Stage_3]

Congrats on the buy back!
Awesome.

 

[cactus_kid]

Good excuse to go for a Mach 1.

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