FEDEX shipping scam.

[LSchicago]

Last month I received a pallet from FedEx at my store. Driver was unloaded within 5 minutes, and went and sat in his truck for 20 minutes before leaving. I figured maybe he was eating his lunch.

Fast forward about 2 1/2 weeks, I get a bill from FedEx for $75.00 for detaining the truck. The bill said they only allow 15 minutes for the driver to unload, then addition charges accrue. I explained that the driver was unloaded within 5 minutes. FedEx wanted video proof. My cameras on my DVR only save about 7 days before rewriting. He said without proof they won't remove the charges. After 2 hours on the phone with them, I remembered my security system saves it's videos indefinitely. Then they waived the charges.

I decided each time they come, I will record with my cell phone from now on. Today another pallet showed up at 10:37 AM, and it was all unloaded by 10:42 (recorded on my cell this time). 10 minutes later he's still out there, so I record a second video. Finally at 11:01 he leaves. He now has enough time here to charge for 15 minutes of detainment. I can't wait to get the bill again in 2 weeks for this SCAM. At least I have my full videos this time!

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[The Demon]

Last month I received a pallet from FedEx at my store. Driver was unloaded within 5 minutes, and went and sat in his truck for 20 minutes before leaving. I figured maybe he was eating his lunch.

Fast forward about 2 1/2 weeks, I get a bill from FedEx for $75.00 for detaining the truck. The bill said they only allow 15 minutes for the driver to unload, then addition charges accrue. I explained that the driver was unloaded within 5 minutes. FedEx wanted video proof. My cameras on my DVR only save about 7 days before rewriting. He said without proof they won't remove the charges. After 2 hours on the phone with them, I remembered my security system saves it's videos indefinitely. Then they waived the charges.

I decided each time they come, I will record with my cell phone from now on. Today another pallet showed up at 10:37 AM, and it was all unloaded by 10:42 (recorded on my cell this time). 10 minutes later he's still out there, so I record a second video. Finally at 11:01 he leaves. He now has enough time here to charge for 15 minutes of detainment. I can't wait to get the bill again in 2 weeks for this SCAM. At least I have my full videos this time!

Wow. What a crock of shit.

They're trying to make up the losses from Amazon kicking them to the curb.

 

[LSchicago]

Wow. What a crock of shit.

They're trying to make up the losses from Amazon kicking them to the curb.

Bad enough to try this last time, now they do it again?

 

[LSchicago]

Part 2 of the video. Video starts 10 minutes after he was finished unloading.

 

[lacanteen]

I seriously doubt that this is a FedEx company scam. More like a rogue dispatcher or terminal manager. I would report this to a district manager for FedEx.

 

[LSchicago]

I seriously doubt that this is a FedEx company scam. More like a rogue dispatcher or terminal manager. I would report this to a district manager for FedEx.

FedEX has a whole "detainment dispute" center. Probably a lot more widespread than that. Might be time to talk to a lawyer about a class action suit. I'll know more in 2 weeks when they send me the bill again.

 

[Deleted member 35644]

I'd get them on the phone as soon as you realize that he isn't driving away. Maybe even tap on his window and hand him the phone if you get a live person quickly enough.

 

[LSchicago]

I'd get them on the phone as soon as you realize that he isn't driving away. Maybe even tap on his window and hand him the phone if you get a live person quickly enough.

I'd rather forward them the videos of the driver wasting their time.

 

[Cobra Jet]

Confront the Driver, I would and tell him you're not playing his game.

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