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Ruby305GT

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Who is Rachel and how do I contact her?
She seems to be someone from Ford customer service. Popular it seems, but I have no idea how to reach her. Most here seem to know her whereabouts, i am curious myself of this mystical being.
 

mustangirl

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Send a PM to FordService
 

mkenny28

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Who is Rachel and how do I contact her?
She seems to be someone from Ford customer service. Popular it seems, but I have no idea how to reach her. Most here seem to know her whereabouts, i am curious myself of this mystical being.
Do a search for user FordService and once you find her you can send her a Private Message. She gets back to everyone as quickly as she can.
 

mustangirl

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Cotus seems to be back up.
 

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pa93cobra

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Yep. COTUS is back up and running.
 

mimartin15

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So which EDD am I to trust? COTUS said my EDD is 1-18-15 but ETIS shows build date of 02.12.2014. When will I get my car then?

"The confusion is strong with this one"
I had a date of 12/06 in COTUS and 12/05 in ETIS. Rachel, with Ford, confirmed actual build date was 12/05. I'm guessing the 12/06 from COTUS was when it was entered in to that system. I'm going with actual build date (Birthday) of 12/05/2014.

I haven't gotten anything else useful from ETIS. Probably user-error.

So, your build date was December 2. The current EDD is 1/18/2015, but will likely change. I think they overly exaggerate these EDD. I'm sure you'll get it before Christmas. But, if you're like me, it won't be soon enough! :tsk:
 

TiE2000

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FYI Cotus is back up for me :)
 

Ruby305GT

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I had a date of 12/06 in COTUS and 12/05 in ETIS. Rachel, with Ford, confirmed actual build date was 12/05. I'm guessing the 12/06 from COTUS was when it was entered in to that system. I'm going with actual build date (Birthday) of 12/05/2014.

I haven't gotten anything else useful from ETIS. Probably user-error.

So, your build date was December 2. The current EDD is 1/18/2015, but will likely change. I think they overly exaggerate these EDD. I'm sure you'll get it before Christmas. But, if you're like me, it won't be soon enough! :tsk:
Getting is before X-mas would mean a savings of an additional $1250 as I have the EAA and the $500 running from Ford currently! I would be a happy happy happy man.
 

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mkenny28

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Getting is before X-mas would mean a savings of an additional $1250 as I have the EAA and the $500 running from Ford currently! I would be a happy happy happy man.
Are you planning on using Ford Financing? I just read the fine print in the most recent 500.00 incentive and it is contingent on using Ford Credit. Which stinks.
 

Ruby305GT

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Are you planning on using Ford Financing? I just read the fine print in the most recent 500.00 incentive and it is contingent on using Ford Credit. Which stinks.
Oh no, I am pre-approved though my bank with a very good rate. Better than their current rate at least. Even if its just $750 extra, who cares, its more money in my pocket. :headbang:

Where did you see that about the $500 Dream big cash being only for Ford Financing customers?

nvm - just saw this from a dealer:
1. $500 Ford Credit Bonus Cash (PGM #12338) requires Ford Credit financing. Not all buyers will qualify for Ford Credit Financing. 0% APR financing for 60 Months at $16.67 per month per $1000 financed regardless of down payment. Not available on Fusion Hybrid and Fusion Energi. For all offers, take new retail delivery from dealer stock by 1/2/14. See dealer for qualifications and complete details.
 

mkenny28

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Oh no, I am pre-approved though my bank with a very good rate. Better than their current rate at least. Even if its just $750 extra, who cares, its more money in my pocket. :headbang:
Oh I agree. I got a killer rate from a local credit union which offsets the loss of a 500.00 incentive but another 500.00 is always nice :D
 

mkenny28

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Oh no, I am pre-approved though my bank with a very good rate. Better than their current rate at least. Even if its just $750 extra, who cares, its more money in my pocket. :headbang:

Where did you see that about the $500 Dream big cash being only for Ford Financing customers?

nvm - just saw this from a dealer:
1. $500 Ford Credit Bonus Cash (PGM #12338) requires Ford Credit financing. Not all buyers will qualify for Ford Credit Financing. 0% APR financing for 60 Months at $16.67 per month per $1000 financed regardless of down payment. Not available on Fusion Hybrid and Fusion Energi. For all offers, take new retail delivery from dealer stock by 1/2/14. See dealer for qualifications and complete details.
Yeah I was looking for that. But I/We may be reading that wrong. I think the dream big incentive may be separate from any Ford Credit Bonus Cash. I guess we will find out :shrug: sorry for any unnecessary confusion.
 

Ruby305GT

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Yeah I was looking for that. But I/We may be reading that wrong. I think the dream big incentive may be separate from any Ford Credit Bonus Cash. I guess we will find out :shrug: sorry for any unnecessary confusion.
Yeah, I thought it was the black Friday extended incentive. Can someone shine some light on this?
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