Cotus Down again? 12/24/14

[TiE2000]

Can't seem to track my Mustang today, stating that my VIN does not exist.

Anyone else having this issue?

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[mkenny28]

Can't seem to track my Mustang today, stating that my VIN does not exist.

Anyone else having this issue?

Nope, it is working for mine on the http://wwwqa.cotus.ford.com version.

 

[TiE2000]

Nope, it is working for mine on the http://wwwqa.cotus.ford.com version.

Nope that does not work for me either... My car is "scheduled" to be delivered on the 3rd... not sure if that has something to do with it
.

 

[TiE2000]

I just tried again using my dealer code and order number... it's pulling up an F250 that was delivered back in April??? Going to my correct dealer though... Feels like I'm in the dark now...

 

[BTR75]

My EDD is 1/1/15 and it's showing up with no issues.

 

[mkenny28]

I just tried again using my dealer code and order number... it's pulling up an F250 that was delivered back in April??? Going to my correct dealer though... Feels like I'm in the dark now...

Have you asked Rachel or your dealer what is going on? Maybe it has been delivered????

 

[draco24433]

Its working for me

 

[TiE2000]

Just sent Rachel a message, but she usually takes a day or so to respond. I'm calling dealer now. I'll post back in a few

 

[FordService]

Have you asked Rachel or your dealer what is going on? Maybe it has been delivered????

Thanks for suggesting me, mkenny28!

Just sent Rachel a message, but she usually takes a day or so to respond. I'm calling dealer now. I'll post back in a few

I think we got it figured out, TiE2000; when the dealer changes the status of the order to "Sold," it can take it out of view in COTUS.

Rachel

 

[phil1336]

Unbelievable. Some Vehicles are built on 12/17 and released "in transit" 2 days later on 12/19. Other "Convertibles" were built over a month ago yet no news nor movement. An explanation of the nature causing the delay would be appreciated assuming its not a secret, you think?

 

[Blacksheep]

When cotus is down it is updating. Once it goes back up again your status will change. Happened to me twice. So to me cotys being down or my order not being found is a good thing. Check again and usually there is a forward change.

 

[phil1336]

You can relax and take a break from attempting COTUS updates until Mon 1/5 when operations resume at FRAP. Nothing will change until then, Cheers.

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